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Internet Explorer "Red X" in place of pictures


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#46
joseph456

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Did not go smoothly so did not try step 2 yet.

One update for IE7 failed to download KB2586448. Thought you might also want to see Security Center settings. Notice that Windows Firewall settings set by group policy - not sure where that is coming from. I could change settings back to default but wanted you to see it first.

Edited by joseph456, 23 November 2011 - 04:52 PM.

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#47
Macboatmaster

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With regard to the screenshot for the Security settings, that setting is OK
If you want to change it on that screen, as I mentioned in a previous post click on Windows Updates. You can then change it to what you want.

I have the same as you, as I do not like the idea of Windows, trying to download updates, when I am running mutliple applications.
Therefore when I see updates are available, I check which of them I want and then DEDICATE the computer solely to the download and install.
This procedure I have found personally, to be the best.

In relation to the failed update - I will post shortly on that update for IE7.
May I presume you have now completed the download and installed the ones that did succeed.

If not please do so.
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#48
joseph456

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All other critical updates have been installed. However did not install KB949104 pending your advice.

I received this message from Belarc Advisor "Hotfixes from Microsoft Update (agent version 7.4.7600.226)are turned off”

Should I install this: http://support.micro....com/kb/949104?
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#49
Macboatmaster

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NO - it may be a spurious report from Belarc


Go My Computer C drive, open C drive, open Windows directory, open System32 folder.
Find the entry

WUAUENG.DLL
Right click it and click properties.
Compare the version with that listed


If it is NOT that version, then the file was corrupted or in some way not correct and the sfc /scannow has replaced it with an earlier version.

If that is the case - then YES - if NOT current version Install it.


Have you answered my question re SFC - did it run without requiring CD- OR without any report of file cannot be found etc.
It does NOT report a result at the end of it.
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#50
Macboatmaster

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I have put it in a separate post so you do not miss it.

That failed download
One update for IE7 failed to download KB2586448

was previously installed see your Pitstop on Software - Hotfixes.
Security Update for Windows Internet Explorer 7 (KB2586448) 1 Oct 19, 2011
Therefore we know it will install - or at least did.

AFTER settling the update agent matter
There is a chance that some other process interrupted that download.
Please TRY that ONE again - it may be a good idea to disable AVG - ONLY on that download.


You are so great to work with, your immediate response etc, that I feel we need after this a review - of progress.


Unless I have been asleep :lol:
I am not sure that either of us have responded to all posts details.
I am sure this is partly my fault - I will ADD to this post any matters I see as not quite dealt with
Please lets finalize the following

1.

1. Have we now completed the startup list.
on BOTH computers.


2.I realize we are NOT at this stage yet but after the updates please remember to go back and try this

Go F8 and boot Safe Mode - not Safe Mode with Networking - then try disk cleanup


to see if it will then delete those files that it would not before.

3. NOW seen in your post 9 that you did run the system file checker - did it run WITHOUT requirement for CD - OR did you have the CD etc.

4. WOULD YOU PLEASE do the same and post anything I have not replied to.
AFTER that if all goes well we can deal with anything that seems still amiss and then do a final review and TIDY UP
NOTE
I am signing off early tonight - in about 45 minutes. - 0045hrs UK time. -
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#51
joseph456

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Could not see listed WUAUENG.DLL so I have attached photo.

Regarding items asked about:

SFC did not replace any files that I know of and did not ask for my disk

1. Will do startup list on Monday - Desktop is at office
2. Damaged downloaded files still on this laptop computer

Will now try to do update and disable AVG.

Thanks
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#52
joseph456

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Disabled AVG and tried to install IE7 update. Failed again. Attached disabled services in case it may help.

Also updated to Microsoft Net Framework 4 since I have previous Net Frameworks

Edited by joseph456, 23 November 2011 - 06:28 PM.

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#53
Macboatmaster

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Could not see listed WUAUENG.DLL so I have attached photo.


Just before I go - could not see - listed etc so I have attached.
If that is the entry in system32 of that file what is the versio, click the version tab.

On my system Vista but the principle is the same
Details on mine - version on yours
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#54
joseph456

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XP Professional

7.4.7600.226

Thanks for your help and time

Have a good night!

Edited by joseph456, 23 November 2011 - 06:49 PM.

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#55
Macboatmaster

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Yes, I knew you were on Xp professional, but to save me signing on with one of my others that is on XP, because this one is a dual boot with Vista I sent you a Vista screenshot.


As I suspected - you already have that version.
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#56
joseph456

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I did some homework and found out the error number and looked it up on the Microsoft Support Site. I did not try the fix yet. Seems like this is a fix if none of your updates will install when in my case this is the only one that will not install.

http://support.microsoft.com/kb/956707

Edited by joseph456, 23 November 2011 - 10:29 PM.

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#57
joseph456

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Should I go ahead and download this repair to enable the update or what else do you suggest?
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#58
Macboatmaster

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1. Please see this - it is the security bulletin for that update
http://technet.micro...lletin/ms11-081

so yes you do need it.

Go to this link
http://www.microsoft...s.aspx?id=27609

Disable your anti-virus and your Firewall and then download and install from that link.

Do not forget to reenable your A/V and firewall
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#59
joseph456

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I downloaded from the link but did not install yet because I noticed it is for Windows Server2003. Is this the same download as for Windows XP or do I need a different download?
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#60
Macboatmaster

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SORRY

http://www.microsoft...ang=en&id=27614

Went KB2586448 for direct download and sent the wrong link.

Apologies.

You did well to spot it.
At least you did not install, they were of course both KB2586448.
UNINSTALL the download. As you have not installed you may simply delete.
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