Posted 20 November 2011 - 06:45 AM
Thanks for the prompt response. I can always count on G2G!
I wasn't very clear last night It was late here and it had been a long day ..when I tried to start the system, it would try to boot and get to a black screen where it would just hang up and not do anything. I forced it to shut down.
Finally, I tried pressing F8 to load in Safe Mode, which worked, but then I couldn't run my virus scan software...and system restore was not working. I got a message it was turned off, but was not able to find System Protection in the system settings to check ( as I thought I had it turned on.) It took a very long time to shut down.
I then tried rebooting again normally, same problem, hang up on black screen.
At one point, trying the F8 to get to Safe Mode, I was presented with the option to repair my startup, however that failed.
Back to Safe mode, was able to boot up...tried "restart" and the system booted up into normal mode. I was able to run a virus scan. I was able to shut it down normally. It started up in normal mode this morning, and all my data seems to be there. However...
When I try to do a System Restore this morning, I again get the message that it is turned off, but this time System Protection does appear in the menus.
When I tried to restore settings I get this message:
There was an unexpected error in the property page. The filename, directory name, or volume label is incorrect (0x8007007B) please close the property page and try again.)
And on the System Protection tab, my Protection Settings are:
Available Drives Protection
Acer (C:) (System) On
Acer (C:) (Missing) On
Not sure if this is a virus, a hardware failure, corrupted files? I will back up the data I have on it today in case I have to restore to factory status. I'll note that I installed additional RAM in the system a couple months ago.