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Mac shuts down when syncing iPhone

#1 dudeidontcare

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  • Joined: 21-November 11

Posted 21 November 2011 - 02:04 AM

Hi,
So first off I got my iPhone 4, 3 or 4 months ago, all was good, no problems at all until I upgraded to iOS 5, it successfully synced for the update to iOS 5 but the next time I plugged it into my computer, my computer just completely shuts off and it now does this every single time, I have no idea why it does this, I googled a little bit and found that some people were having the same problem but fixed it by deleting all the photos, well of course that didn't work for me.. Anyways I have a PowerMac G4 MDD running OS X 10.5.8 (a dinosaur, I know but it's all I have for now), like I said, iPhone 4, non-jailbroken, iOS 5.0.1... I would be greatful for any help because I really want to be able to sync my music again..

Thanks

#2 Faizan Ern Prince

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  • Joined: 11-December 11

Posted 11 December 2011 - 10:33 AM

Try changing the USB Cable or the USB port when you connect your iPhone to the computer.
You could also try reinstalling iTunes and see if that works.
Finally, to get your iPhone to Sync with iTunes, open iTunes on a different computer and then Sync your music.

#3 bayansonger

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  • Joined: 19-January 13

Posted 19 January 2013 - 07:41 AM

View Postdudeidontcare, on 21 November 2011 - 02:04 AM, said:

Hi,
So first off I got my iPhone 4, 3 or 4 months ago, all was good, no problems at all until I upgraded to iOS 5, it successfully synced for the update to iOS 5 but the next time I plugged it into my computer, my computer just completely shuts off and it now does this every single time, I have no idea why it does this, I googled a little bit and found that some people were having the same problem but fixed it by deleting all the photos, well of course that didn't work for me.. Anyways I have a PowerMac G4 MDD running OS X 10.5.8 (a dinosaur, I know but it's all I have for now), like I said, iPhone 4, non-jailbroken, iOS 5.0.1... I would be greatful for any help because I really want to be able to sync my iPhone music again..

Thanks

I performed a sync about 5 times before it would sync all the music. Then, it would shut down during the pictures part of the sync. Finally, I unchecked "sync videos" and it completed the sync.

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