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Problems with Internet Explorer


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#16
RKinner

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Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Type with an Enter after each line:

msiexec

(You should get a white box that says:

Windows ® Installer. V 5.0.7601.17514

at the top. Do you? Does it say something else or do you get an error?)

msiexec  /x  {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}  /l*  \junk.txt

(This tells it to uninstall Adobe AIR. I don't know what adobe AIR is good for but you always get it foisted on you if you install adobe reader. If it works it should ask you if you are sure and then do its thing.
I've used 2 spaces in the above so you can see where 1 space goes. The character between the / and the * is a small L not a one. The similar characters between the {}'s are ones. If you just want to copy it then right click and Paste you can copy it here:
msiexec /x {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} /l* \junk.txt

Once it finishes or says it won't work then: )

notepad \junk.txt

(Copy and paste the text from notepad into a reply.)
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#17
Lucky Dearly

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okay I tried the command you gave me but again a popup informed me a program was installing and wouldn't uninstall adobe air. also junk.txt comes out blank

here's what appeared in the white box:

Windows ® Installer. V 5.0.7601.17514

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
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#18
RKinner

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See if the Fixit on this page will help with the installer issue.

http://support.micro...l_and_Uninstall

Ron

PS. Going off island today so won't be back on line until late
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#19
Lucky Dearly

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still the same issue, it tells me I'm installing something when I'm not. I ran both the install fix and uninstall fix and the same result happens.
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#20
Lucky Dearly

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Also to note my kodak all in one printer/scanner has been giving me a popup stating the product is corrupt. I'm begining to think the virus corrupted my windows 7 ultimate. I'm seriously considering reformatting my pc
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#21
RKinner

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If you have the Windows 7 disk you might try a repair install rather than a complete reformat. http://www.sevenforu...ir-install.html
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#22
Lucky Dearly

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yeah I have my Windows 7 ultimate disk, I'll give that a go
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#23
RKinner

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Microsoft pulled the Installer Cleanup Utility that used to fix these kinds of problems saying it did some damage to Office in the process. You can still get it at
http://majorgeeks.co...ad.php?det=4459
You do not need to fill out the form that shows up. I haven't used in on Windows 7 but word on the net is that it still works (I didn't think it did but have just learned otherwise). It doesn't remove any installed programs or their files or it's not supposed too anyway. Just cleans out the files from the installer. Might make it harder to uninstall a program but there are programs for that (Revo Uninstaller - http://www.revounins...e_download.html)
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