i cant thank you enough !!!!
You are more than welcome.
HOWEVER we need to run some further tests.
I think it very unlikely that the computer has four hard drives.
More likely is that it has one hard drive with four partitions.
The more important consideration is the BAD cluster. It MAY be a sign that the hard drive is failing.
YOUR first and most important action is to secure your personal and important data - your images (photos), documents and music - files.
Ideally you need to back these up to an external hard drive.
YOU then need to create a complete image of the existing drive - on the external drive.
Then if the drive does fail - you are not facing disaster
So to proceed:
1. Do you have an external drive.
2. If not can you get one
3. If no - backup to flash pen and then TRANSFER ONLY your personal files to another computer.
The backup of these if they are important to you is YOUR FIRST TASK..
4. Go Control Panel Admin tools - Event Viewer.
On the left pane click Application.
On the main window find the winlogon scrolling from the top.
Double click to open it.
Check that it is the chkdsk results.
If it is NOT find the next entry for winlogon and do the same.
When you have it - left click once on the double page symbol to the right of the window below the UP and DOWN arrows.
Then on your reply message right click and paste.
The chkdsk results will appear.
The more you close down and reboot that computer the greater the chance of the error returning. Additionally do not install anything on the drive until we have proceeded through this stage of resolution. As if the drive is failing, the more you install and use the greater the chance of FAILURE