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Please help with OTL log


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#1
Pga47

Pga47

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Hi,
I was having many problems with my computer after downloading ICLOUD - I have a Vista 64bit and after downloading my desktop turned black. I deleted Icloud but still see lots of references to Apple on this computer and they shouldn't be there since I am not going to use Icloud
I read on this forum and ran Malwarebytes and no infections. Did an AVG Scan and also Housecall - also clean.
I download OTL from this site and have no idea what it means.
Can someone read this and see if I have anything wrong - pc seems to be running ok now but I am afraid of infections and not too good at knowing how to find them. Appreciate any help and thanks in advance, PGA
Here is the OTL log:

Edited by Pga47, 22 November 2011 - 07:04 PM.

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#2
phillpower2

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Hi Pga47 and :welcome:
I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

NB: As OTL are not permitted outside of the Malware Forum can you please remove yours by way of the edit tab, if not I will ask for a member of Staff to remove it.
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#3
Pga47

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Thanks so much for your reply. I have removed the log with apologies. I will follow your instructions and see what happens. I would like to be able to remove the Apple related data from Icloud - is there a safe way I can do that?

Thanks again
PGA
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#4
Ztruker

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That doesn't sound like a malware infection to me. Have you tried doing a System Restore to before you installed iCloud?
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#5
Jacee

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I would like to be able to remove the Apple related data from Icloud - is there a safe way I can do that?

You can ask 'support' here http://support.apple.com/kb/ht4847
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