gateway laptop needs recovery

#1 Larry Leipprandt

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Posted 22 November 2011 - 11:45 AM

My gateway laptop windows vista os will boot but that is all freezeup everytime. Trying to recover the hard drive. I dont care about files and content just want to make it opperable again. oh pushed F2 and F11 till im blue. loaded safe mode and still no luck.. Thanks

Larry

#2 Digerati

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Posted 22 November 2011 - 12:29 PM

Hi Larry and

See if this helps: http://support.gatew...ops/8510406.pdf

#3 Larry Leipprandt

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Posted 22 November 2011 - 12:54 PM

just found out i can not get online with the gateway. It wont find my wireless router

Larry

#4 Larry Leipprandt

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Posted 22 November 2011 - 01:01 PM

Thanks i tried it but it went right to normal windows boot. Also no internet on the gateway. this thing sat under my couch for almost two years before i found it and tried to get it going again. Bought a vista boot disk online for ten bucks that didnt work. Cant see the disk on the gateway????

Larry

#5 Digerati

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Posted 22 November 2011 - 05:23 PM

Vista disk for $10? Doesn't sound legit to me.

#6 Larry Leipprandt

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Posted 22 November 2011 - 08:19 PM

found free one on youtube and burned it gateway doesnt even know it has a cd dvd drive what ever the virus was / is it takes care of every option and diables any way to fix it, i am humbled

Larry

#7 Digerati

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Posted 23 November 2011 - 07:40 AM

What virus? You did not mention that before. This initially sounded like hardware problem with the system freezing - which could be due to heat, power problems or some component failing. It may be time to take it to a shop.

#8 Larry Leipprandt

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Posted 23 November 2011 - 08:58 AM

Thanks for all your help so far. I dont know if it is a virus. dvd/cd drive doesnt boot. wont let me format the hd, cant get online, basically it will boot up and i can look around but i cant seem to fix anything. network wont let me see my wireless router. I have tried to change the setting to deiscover any networks available. It keeps turning it off after i try to allow it. I would just like to dump everything and install new os. cant even do that. I am really at a loss. I was trying to save the $100.00 taking it to the shop would cost.

Larry

#9 Digerati

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Posted 23 November 2011 - 11:16 AM

If you suspect malware check out our Malware and Spyware Cleaning Guide.

#10 Larry Leipprandt

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Posted 23 November 2011 - 12:09 PM

forgot to mention that i already did yesterday. ran it three times or more. and still nothing works, I went to gateway and downloaded some drivers and other software too. at this time i just want to wipe HD clean and start over it. reload OS and move on. do you know how i can do this? thanks Larry

#11 Digerati

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Posted 24 November 2011 - 07:28 AM

To start over you will need an legitimate copy of Windows.

#12 Larry Leipprandt

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Posted 27 November 2011 - 04:55 PM

K thanks

used cd gone still cant find cd/dvd really cant fix it if i cant get online or load cd can i>?

#13 Digerati

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Posted 28 November 2011 - 08:32 AM

If the optical drive is not seen in the BIOS, you have very limited options. You might check on resetting the BIOS - generally by pulling the battery. And you can search on booting from flash drive but it seems your notebook is toast.

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