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Blue Screen of Death

Started by dcez6c , Nov 24 2011 06:02 PM

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#1
dcez6c
Posted 24 November 2011 - 06:02 PM

dcez6c

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Hi,

I am trying to diagnose and fix my old PC. I am running Windows 7 SP1 64 bit operating system. Computer will go to blue screen randomly during games or web browsing. I have tried playing league of legends and world of warcraft on this comp. Sometimes just the game will crash, and other times computer will blue screen and restart. I have started to diagnose the problem myself, but I am novice at best in this aspect. I tried running memtest 3 times with both sticks in. Everytime the PC has bluescreened and restarted. I then tried one stick and same thing blue screen and crash. Next i tried the other stick in the same ram slot as previous 1 stick test, and the memtest passed at 200% with no errors. I am now running computer with the single ram stick that passed memtest. I tried running both games again to see if this solved the problem, but it did not. I have still been getting blue screen of death randomly. I am not sure where to go from here, so i am asking for help. I will provide additional information as requested. Thanks in advance!


My PC build is as follows:

ASUS NVIDIA AMD AM2 nForce 570 SLI MCP MOBO
2 x 2 GB Corsair XMS2-6400 DDR2
NVIDIA GeForce 8800 GTS (Updated fresh drivers from Nvidia website version 8.17.12.8562)
AMD Atholn 64 X2 Dual core Processor 6000+ 3.01 GHz
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#2
dcez6c
Posted 24 November 2011 - 11:54 PM

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.... I also just completed CHKDSK


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
237312 file records processed. File verification completed.
1498 large file records processed. 0 bad file records processed. 2 EA records processed. 124 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
308612 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
237312 file SDs/SIDs processed. Cleaning up 361 unused index entries from index $SII of file 0x9.
Cleaning up 361 unused index entries from index $SDH of file 0x9.
Cleaning up 361 unused security descriptors.
Security descriptor verification completed.
35651 data files processed. CHKDSK is verifying Usn Journal...
34112416 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
237296 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
63617529 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

488282111 KB total disk space.
233307800 KB in 183927 files.
150740 KB in 35652 indexes.
0 KB in bad sectors.
353455 KB in use by the system.
65536 KB occupied by the log file.
254470116 KB available on disk.

4096 bytes in each allocation unit.
122070527 total allocation units on disk.
63617529 allocation units available on disk.

Internal Info:
00 9f 03 00 c5 59 03 00 76 58 06 00 00 00 00 00 .....Y..vX......
6f 95 00 00 7c 00 00 00 00 00 00 00 00 00 00 00 o...|...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
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#3
dcez6c
Posted 25 November 2011 - 12:14 AM

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A recent Blue screen error details below. (I tried to upload both of the referenced file, but it said i was not permitted to upload the .dmp file)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF70001080000
BCP3: 0000000000006A87
BCP4: 000000003AA12009
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112511-23415-01.dmp
C:\Users\Brad\AppData\Local\Temp\WER-37424-0.sysdata.xml

Attached Files


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#4
Digerati
Posted 25 November 2011 - 08:49 AM

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Next i tried the other stick in the same ram slot as previous 1 stick test, and the memtest passed at 200% with no errors. I am now running computer with the single ram stick that passed memtest.

With that one apparently good stick, can you surf the Internet and do everything else - except play those games?

Are your temps good? Are you running at normal clock speeds (no overclocking)?
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#5
Dockboy
Posted 25 November 2011 - 09:58 AM

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I had a similar issue on my PC a while back and it had to do with the video card. Are you able to try with another video card? One that is known to be working fine?
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#6
dcez6c
Posted 25 November 2011 - 03:51 PM

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With that one apparently good stick, can you surf the Internet and do everything else - except play those games?

Are your temps good? Are you running at normal clock speeds (no overclocking)?


I can surf the internet with the one good stick. Sometimes it blue screens when flash is running. No overclocking, and I am not completely sure about temperature issues. I'll see if i can find a program to log my temps.



I had a similar issue on my PC a while back and it had to do with the video card. Are you able to try with another video card? One that is known to be working fine?


I may be able to snag a friend's video card, but at this point i don't have one handy.
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