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Dozens of scans, disc clean up and defrag up have not improved speed


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#31
rshaffer61

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Everything looks good with the chkdsk now.
It bothers me that it locks up when booting into windows because that would indicate a startup issue. This could be caused by a faulty driver, program or the OS itself.
When you say it locks up on the desktop is that when chkdsk is done and the system continues to boot into windows? When the desktop starts to load is that when it locks up?
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#32
moe jr

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Maybe 'lockup' is the wrong word. After chkdsc it goes back to the desktop and shows all the icons, but it has not booted into windows yet. I'm guessing that's why I can't connect with Internet Explorer or have the restart/turn off window open up. Instead, after the icons brieflyy disappear, it just goes back to the desk top. When I manually power off with the power button and then power back on it finally boots into windows(I hear the music) and it will allow me access to the internet or to properly power off. So, basically, no reboot into windows after chk dsc. Ever heard of that before?

Edited by moe jr, 30 November 2011 - 06:32 PM.

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#33
rshaffer61

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Nope it really should not be in windows at all when doing chkdsk. It should do it on the next reboot.
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#34
moe jr

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Well, at least I can use it again so I'm going to leave well enough alone. Thanks for the help.
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#35
rshaffer61

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You want to stop now or keep going?
If you want to continue then please do the below.

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#36
moe jr

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Ok, I ran the sfc scan and nothing came up. What's next?
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#37
rshaffer61

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Let's make sure all drives are using DMA mode

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your Hard drive controllers on both the Primary Controller and Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box open the drop down menu and select DMA if available
Redo the steps to check each of the Controllers
Click OK and exit all windows
Reboot to make sure all settings take affect. Reply back with your results
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#38
moe jr

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Ok, both controllers were under 'DMA if available"
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#39
rshaffer61

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OK this is a strange request but I want to see if the issue is with a driver.

Reboot the system and go into Safe Mode. Then let me know if the speed picks up there.
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#40
moe jr

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This is odd, before and after safe mode I could connect to the internet but during safe mode I could not. I tried it twice. Didn't matter if it was under administrator or not. Any ideas?
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#41
rshaffer61

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There are actually two versions of Safe Mode.
One is regular and the other is called Safe Mode with Networking. If you want to connect to the internet while in Safe Mode you need to use the second one.
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#42
moe jr

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Ok got in safe mode with networking and strangely my keyboard did not work, could not type anything and do a search to test speed, also no sound, did seem a little faster linking to articles on yahoo's home page.
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#43
rshaffer61

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Is your keyboard PS2, USB or wireless?
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#44
moe jr

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ps2
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#45
rshaffer61

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Hmm strange because even in Safe mode it loads generic drivers for the mouse and keyboard.
It would seem to be a startup issue that is causing the slowdown so please do the following for me if you can in normal mode.

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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