I realized that my printer had embarked on printing eleven pages that I didn't want so I rushed to cancel the print but in my panic I accidentally deleted not the print job but the printer.
I have been trying for the past hour and a half to reconnect to the printer. Please help!
I have tried to get help using the most relevant section of the HP Total Care troubleshooting but the advice there seems to be to uninstall the printer driver and install a new driver, and I have no reason to think this is necessary. I just need to be able to undo my deletion.
While diffidently following the start of the HP advice I opened the Control Panel and went to Printers and Faxes (where I would normally see my printer listed) but it is not there.
When I went to the next stage of the advice (Control Panel > Printers and Faxes > File > Server properties > Drivers) my printer was listed as one of the installed drivers.
I have been helped by Geeks to Go before (thank you) and so, remembering that I was then able to attach screenshots, I created Word documents showing screenshots of these two screens, but when I tried to upload them this message came up: Error You aren't permitted to upload this kind of file
(I clicked on Help with attaching files but the window that opened didn’t seem to address this.)
Please can you advise me?