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Dell laptop wont go past Dell loading screen


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#1
tpoar

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I have a Dell Inspiron 1545 laptop and when i turn it on it comes up with the initial Dell loading screen but after that loads the screen goes black and then just starts the Dell loading screen back up again.
any help would be really appreciated thank you
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#2
Ztruker

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Try pressing F8 every second or so once you see the Dell logo, see if you can get to the Advanced Startup Options menu. If yes, click on Disable automatic restart on system failure. I expect you will see a Blue Screen (BSOD) error. Please record the info and post here. You can even take a picture with a digital camera and upload it here using the Attachments buttons below and to the left of the message input area.
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#3
tpoar

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thanks for the quick reply but when i clicked on Disable automatic restart on system failure it just went black again and went to the dell loading screen :(
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#4
Ztruker

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Try selecting Repair your computer then Startup Repair. See if that helps.
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#5
tpoar

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same thing happens with them as well whatever i click i just restarts.
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#6
Ztruker

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How much ram (memory) does your laptop have? If it has two modules, remove one then try it and see what happens. If the same problem, put it back and remove the other and try again.

You need to do this with power off and the power plug removed from the computer.

ALternatively, you can try running memory diagnostics and see if they show you anything. Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that.
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