Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

malware clean-up


  • Please log in to reply

#1
jflow

jflow

    Member

  • Member
  • PipPip
  • 13 posts
Hi,
one of my computers became infected with malware which made it impossible to open any programs or use the internet. A friend was able to get on to the internet and installed and ran AVG antivirus. It is now possible to open microsoft office files and open folders. There are many things that still dont work:

I cannot open the control panel, or any programs in it

Every time I try to open a program from the program icon, I get c:\WINDOWS\system32\rundll32.exe, this error occured when I tried to open the "add or remove programs" icon

when I try and open firefox I get a very long java error\

If i try to open excel from the icon, it says "program not found"

an AVG scan reported and cleaned all malicious remaining files, are there still some left? Or do I need to find a way to fix what the malware left behind?

Thanks SO much!
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP