one of my computers became infected with malware which made it impossible to open any programs or use the internet. A friend was able to get on to the internet and installed and ran AVG antivirus. It is now possible to open microsoft office files and open folders. There are many things that still dont work:
I cannot open the control panel, or any programs in it
Every time I try to open a program from the program icon, I get c:\WINDOWS\system32\rundll32.exe, this error occured when I tried to open the "add or remove programs" icon
when I try and open firefox I get a very long java error\
If i try to open excel from the icon, it says "program not found"
an AVG scan reported and cleaned all malicious remaining files, are there still some left? Or do I need to find a way to fix what the malware left behind?
Thanks SO much!