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Lost user account


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#1
Sneffer

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I did a defrag and apparently the computer locked up. Another user account
(limited) did a hard shut down. When the computer was restarted, my user account had dissapeared and it was the only administrator account.
The only account available is the limited account. I no longer have an
administrator account. I also tried starting in safe mode with same results. I
do have my original emachine restore CDs (set of 3). How can I create/restore an
administrator account?
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#2
Macboatmaster

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1. Welcome to GeekstoGo.

2.

I no longer have an
administrator account. I also tried starting in safe mode with same results


Is this XP professional or Xp Home please.

3.

Another user account
(limited) did a hard shut down.


WHO is the other user please.
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#3
Sneffer

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XP Home

Other user is my roomate, an account that I created as limited.
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#4
Macboatmaster

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You cannot create an Administrative account from a User Account - which is NOT an account with Administrative rights

It is unlikely, although possible, that the account has been deleted in the actual sense of the word.
The fact that it is no longer shown at the log-on screen or indeed in user accounts in Control Panel, does not mean that it still does not exist. It has simply been removed from VIEW in those locations.

That all said I am sorry to tell you that we at GeekstoGo cannot help further with this matter.

Please see this - so that you understand our position and do not think that we are simply being unhelpful.

Do not be offended, but this is our Terms of Use in this regard

Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any user passwords, cd keys, license codes, serial numbers, etc.


To further explain WHY

Bearing in mind this to further explain our Term of Use in this aspect
Due to the fact that we cannot verify the truthfulness of your request, we cannot offer any other help to recover any passwords for any system or software installed on your (or anyone Else's) computer. You may very well be asking for legitimate help in a legitimate situation but we cannot be sure of this. For all we know you could be trying to get into a parent's account or worse, someone trying to gain access to information that you have been explicitly denied access to by someone of higher authority.


I appreciate fully that your query relates to the apparent loss of the Admin Account - however I view that aspect in the same vane as a password issue.
Any further help to discover your password OR the Administrative account cannot be given on this forum for the reason stated.

May I suggest that you either seek help from where you bought the computer from if that avenue is still open to you, or from a computer retail centre or small local computer repair business.

After verifying your entitlement to gain access to the Administrative account, they will be able to help, at a cost of course.

Alternatively if the computer is branded such as a Dell etc, you may be able to receive help from them. However this may prove more expensive than the first option.

Finally I regret that we on GeekstoGo cannot assist you further.


IMPORTANT NOTE
DO NOT take this as our final decision - I have arranged for a more senior Staff Member to review the matter.
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#5
dsenette

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If you have lost or forgotten your password for logging in to a computer running the Windows XP operating system, there are a few different options:

If you created a password reset disk for Windows XP, you can use that disk to reset the password on your account. For more information on how to create and use password reset disks go to the Microsoft Knowledge Base:

How to create and use a password reset disk for a computer that is not a domain member in Windows XP

How to create and use a password reset disk for a computer in a domain in Windows XP

If you don't have a password reset disk, the other option is to log on as the Administrator (or to have the person who is the machine's Administrator log on) and change the password for your user account. For information on how to do this go to the following Microsoft article:

How to Log On to Windows XP If You Forget Your Password or Your Password Expires.



If you don't know the Administrator password, and don't have a password reset disk, then you will not be able to log on to Windows XP, and will need to reinstall the operating system and recreate any user accounts.


Due to the fact that we cannot verify the truthfulness of your request, we cannot offer any other help to recover any passwords for any system or software installed on your (or anyone Else's) computer. You may very well be asking for legitimate help in a legitimate situation but we cannot be sure of this. For all we know you could be a child trying to get into a parent's account or worse, someone trying to gain access to information that you have been explicitly denied access to by someone of higher authority.

If you have any problems with this please contact a Moderator or an Admin...
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