Scan type: Auto-Protect Scan
Event: Threat Found!
can not remove threat must be
I ran a full scan and found nothing. I updated my norton security and ran full scan. still found nothing. When I go online I have webpages randomly pop up and when I click on a link it takes me to the wrong webpage. My computer is also running super slow and I keep getting nortons performance alerts saying "High CPU usage by: TCP/IP ping command", "High memory usage by TCP/IP ping command", "High disc read usuage: by host process for windows services". I don't know if this is related to the backdoor.tidserv virus but thought I should mention it.
I followed the instructions under How to fix Google Redirects but couldn't get past step 1. I did all up to the click "Move It" (in the OTM) in the middle of this my system said the program had stopped working and that windows would search for a solution/close program. I waited for a while but nothing was working so I clicked on close and had to restart my computer. I'm going to try again and see if it works this time...
Please help me find a way to remove this virus from my computer!!! Thanks