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What could the problem be?


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#1
Black Knight's Babe

Black Knight's Babe

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I'm not sure what's going on with my husband's computer. I hear a noise once in a while at first start up. Sounds like a fan or something making noise. After its running for 30 secs or less, it stops. Another problem that has occurred twice thus far is when we turn on his computer, it will come on, then during start up it will kick the power off & the power will keep kicking itself off & on by itself. Only way we've been up to make it stop is to hit the main power switch in the back of the tower. Leave it out for a lil bit, then turn it back on & start up the computer normally. It does run normal & quietly after that. Seems it does it when its cool in here. We keep the heat low in the computer room when we aren't in there. Could it just be it doesn't like to start up when its cold sometimes? Idk... I was thinking the slight fan noise and such could signal a power supply failing? Is there a way I can test stuff to see what exactly could be the problem or problems?
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#2
Digerati

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I was thinking the slight fan noise and such could signal a power supply failing?

My thought too. You may have to open the side panel and stick your head in there to see (or rather hear) if you can tell where the sound is coming from. Anything with a motor that is failing could struggle until the cold lubricant warms up a bit. A failing CPU fan can cause a system to suddenly shut down out of self-preservation. If the interior is full of heat-trapping dust, that can also bog fan motors down on cold mornings.

Still, I always like to verify I have good power before troubleshooting hardware issues. So here is my canned text on testing PSUs:

To properly and conclusively test a power supply unit (PSU), it must be tested under various realistic "loads" then analyzed for excessive ripple and other anomalies. This is done by a qualified technician using an oscilloscope or power analyzer - sophisticated (and expensive) electronic test equipment requiring special training to operate, and a basic knowledge of electronics theory to understand the results. Therefore, conclusively testing a power supply is done in properly equipped electronic repair facilities.

Fortunately, there are other options that are almost as good. I keep a PSU Tester in my tool bag when I am "in the field" and don't have a good spare power supply to swap in. While not a certain test, they are better than nothing. The advantage of this model is that it has an LCD readout of the voltage. With an actual voltage readout, you have a better chance of detecting a "failing" PSU, or one barely within specified ATX Form Factor Standard tolerances. Lesser models use LEDs to indicate the voltage is just within some "range". These are less informative, considerably cheaper, but still useful for detecting PSUs that have already "failed". Newegg has several testers to choose from. All these testers contain a "dummy load" to fool the PSU into thinking it is connected to a motherboard, and therefore allows the PSU to power on, if able, without being attached to a motherboard - great for testing fans, but again, it is not a true load or suitable for conclusive testing.

Note the required voltage tolerance ranges:

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Swapping in a known good supply is a tried and true method of troubleshooting used for years, even by pros. If you have access to a suitably sized, spare power supply, carefully remove the suspect supply and replace it with the known good one, and see if the problem goes away.

I do not recommend using a multimeter to test power supplies. To do it properly, that is, under a realistic load, the voltages on all the pins must be measured while the PSU is attached to the motherboard and the computer powered on. This requires poking (with some considerable force) two hard and sharp, highly conductive meter probes into the main power connector, deep in the heart of the computer. One tiny slip can destroy the motherboard, and everything plugged into it. It is not worth the risk considering most multimeters, like plug-in testers, do not measure, or reveal any unwanted and potentially disruptive AC components to the DC voltages.

Note the ATX Form Factor standard does not "require" specific color coding for power supply connector wiring. It has recommendations but manufacturers often do not follow them. Sadly, many testing guides or tutorials will refer to wire color only and that can lead to improper testing.

The voltages can be checked in the BIOS Setup Menus of most motherboards but they do not reveal ripple or other anomalies either. And of course, booting into the BIOS Setup Menu requires a working PSU.

As always, before working in the interior of the computer case, take necessary ESD precautions to ensure static buildup in your body does not discharge through and destroy any sensitive devices. Unplug from the wall and touch bare metal of the case before reaching in. And remember, anything that plugs into the wall can kill. Do not open the power supply's case unless you are a qualified electronics technician. There are NO user-serviceable parts inside a power supply. If you do not have a tester or a suitable spare to swap in, take the PSU to a qualified technician for testing.

For more information on testing PSUs, see this excellent article by Gabriel Torres, Why 99% of Power Supply Reviews are Wrong.


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