Computer struggles to boot - recurring problem
Posted 05 December 2011 - 06:54 PM
Posted 06 December 2011 - 05:38 PM
Posted 06 December 2011 - 06:04 PM
I suggest when you get the system up and running to let us know so we can run some diagnostics on the components first. First I would suggest checking the PSU by doing the following.
Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.
To do a screenshot please have click on your Print Screen on your keyboard.
- It is normally the key above your number pad between the F12 key and the Scroll Lock key
- Now go to Start and then to All Programs
- Scroll to Accessories and then click on Paint
- In the Empty White Area click and hold the CTRL key and then click the V
- Go to the File option at the top and click on Save as
- Save as file type JPEG and save it to your Desktop
- Attach it to your next reply
Posted 07 December 2011 - 12:32 PM
Then I plugged the computer into a different outlet and it booted with no problems
The technician plugged it in and it booted up fine
As my colleague rshaffer61 has said
Coming to the conclusion it is a entire house with electrical problems is really far fetched at this point.
I cannot view it as anything other than what rshaffer61 has said and possibly in the light of the experience at Best Buy a transient fault in a component in the PSU or other hardware.
However and I stress it is ONLY a VERY VERY slight chance - is the computer connected to the AC power through an anti-surge bar.
If so connect direct to AC
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