Ping.exe 32* infection
Posted 31 December 2011 - 01:29 PM
This is from the us store so you may have to go to gateway.com and poke around to find the correct form to fill out for your country (the country where you bought the PC):
Posted 31 December 2011 - 03:58 PM
upon geting the screeen where it says starting windows some uumm (trying best to describe) color lines kinda (just the top .5 in of the screen) and nothing happening
when i start in safe mode it freezes after the 3rd iteam
same thing happen b4 i restore to factory default =\
Posted 31 December 2011 - 10:57 PM
Posted 01 January 2012 - 10:39 AM
Posted 01 January 2012 - 12:50 PM
It should tell you somewhere the part number of the Hard drive you have. You can google the part number and find out who makes it. I can tell you if it starts with ST it's Seagate, WD or WDC it's Western Digital.
If it doesn't say you can download Hiren's Boot Cd and boot off it. There is a program on it called HDDScan which will test most drives.
This a BIG! Zip File so save it. Then right click on it and Extract all. Put a blank CD in the drive and then double click on BurnToCD.cmd. When it finishes you boot off it and run the MiniXP program. This will give you a fake XP desktop. Start, All Programs and hunt around until you find HDDScan. Probably under Hard Disk Tools. I think one of the tests it has is called Verify. It will also tell you the model of the hard drive.
Posted 01 January 2012 - 02:53 PM
if so its WDC WD5000BEVT-22A0RT0
or is it the serial number?? WD-WX91A5083584
Posted 01 January 2012 - 03:15 PM
Posted 01 January 2012 - 03:45 PM
I'd say your best bet is Hiren's or possible Ultimate Boot CD http://www.ultimatebootcd.com/ Both contain a lot of other tests so if the drive is good you can also test your memory.
Posted 01 January 2012 - 03:50 PM
eerrmmm i don;t understand wha they said about burning it can u explain plz
Posted 01 January 2012 - 03:55 PM
Then you put the CD in the sick PC and boot off it. (You may have to change the boot order in the BIOS Setup so that it reads the DVD/CD drive before the hard drive.)
Posted 01 January 2012 - 09:09 PM
and it should work right?
Posted 01 January 2012 - 09:36 PM
PS. Going on a trip tomorrow - don't know when I will have Internet access so replies will be delayed.
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