I am able to access all of my programs through the file system and the ones I have run seem to work fine as does internet and email. I downloaded OTL and ran the quick scan, the log file is below. I did run AVG and it quanatined one file: "Infection";"Trojan horse Generic26.GMR";"C:\Users\Kevin Fox\AppData\Local\Temp\googleupdate.exe";"N/A";"12/7/2011, 1:59:24 PM"
I will look into following the self-help instructions on the site for cleaning this virus but I could really use somoe help. Thanks in advance
Kevin
OTL Extras logfile created on: 12/7/2011 14:58:21 - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Kevin Fox\Downloads
Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.93 Gb Total Physical Memory | 0.65 Gb Available Physical Memory | 33.78% Memory free
3.86 Gb Paging File | 1.65 Gb Available in Paging File | 42.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 297.99 Gb Total Space | 267.04 Gb Free Space | 89.61% Space Free | Partition Type: NTFS
Computer Name: KEVINFOX-PC | User Name: Kevin Fox | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
"DisableUnicastResponsesToMulticastBroadcast" = 0
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05BFB060-4F22-4710-B0A2-2801A1B606C5}" = Microsoft Antimalware
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX410_series" = Canon MX410 series MP Drivers
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216027FF}" = Java 6 Update 27
"{2B2B45B1-3CA0-4F8D-BBB3-AC77ED46A0FE}" = Dell Client System Update
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}" = WIDCOMM Bluetooth Software
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{49D16C5F-A185-4C1E-8FC8-F7EFCCF507E9}" = Dell ControlVault Host Components Installer
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{51B055DD-A5F8-4D0C-A09C-66E58AD56F20}" = WD SmartWare
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{54B6DC7D-8C5B-4DFB-BC15-C010A3326B2B}" = Microsoft Security Client
"{5F1ECD36-0DFA-4C58-830B-0F089083407F}" = AVG 2012
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{69995C7A-062A-4A90-A4DF-8C22895DF522}" = iTunes
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7AAA00C4-26E6-4EC0-8069-955B0A9D6009}" = Intel® Network Connections 15.2.89.0
"{80F28669-97B7-4CC9-B256-1F1BCFB7FDCF}" = AVG 2012
"{87434D51-51DB-4109-B68F-A829ECDCF380}" = AccelerometerP11
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.0)
"{B3575D00-27EF-49C2-B9E0-14B3D954E992}" = Apple Application Support
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Click to Call with Skype
"{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{D03482C5-9AD8-496D-B388-692AE04C93AF}" = Bonjour
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AVG" = AVG 2012
"DW WLAN Card Utility" = DW WLAN Card Utility
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Microsoft Security Client" = Microsoft Security Essentials
"Mozilla Firefox 6.0.1 (x86 en-US)" = Mozilla Firefox 6.0.1 (x86 en-US)
"MP Navigator EX 4.1" = Canon MP Navigator EX 4.1
"PROSetDX" = Intel® Network Connections 15.2.89.0
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 12/4/2011 09:52:23 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) !=
mDNS_reentrancy (0)
Error - 12/4/2011 09:52:23 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)
Error - 12/5/2011 04:22:56 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) !=
mDNS_reentrancy (0)
Error - 12/5/2011 04:22:56 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)
Error - 12/5/2011 09:11:20 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) !=
mDNS_reentrancy (0)
Error - 12/5/2011 09:11:20 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)
Error - 12/5/2011 23:44:31 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) !=
mDNS_reentrancy (0)
Error - 12/5/2011 23:44:31 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)
Error - 12/6/2011 22:13:09 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) !=
mDNS_reentrancy (0)
Error - 12/6/2011 22:13:09 | Computer Name = KevinFox-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)
[ System Events ]
Error - 12/7/2011 10:41:28 | Computer Name = KevinFox-PC | Source = Tcpip | ID = 4199
Description = The system detected an address conflict for IP address 192.168.1.100
with the system having network hardware address C0-CB-38-68-4B-A7. Network operations
on this system may be disrupted as a result.