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Unhandled win32 exception occurred in LifeCam.exe


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#1
plouf

plouf

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Hello Geeks,

I would like to use my new LifeCam HD-3000 (I've never used a webcam before on this computer). The installation process was ok. When I first tried to use it by clicking the MS LifeCam shortcut, I got the message in Visual Studio Just-In-Time Debugger:
An unhandled win32 exception occurred in LifeCam.exe [1580]
Then 'Unhandled exception at 0x7c812afb in LifeCam.exe: 0xE0434F4D: 0xe0434f4d' in Visual Studio

I tried the webcam on another computer with the same configuration and got the same error.

If I unplug the webcam and double-click on MS LifeCam shortcut, LifeCam detects the absence of the webcam and does not crash.

Then I tried the following fixes without success:
uninstall .net framework 3.5 SP1, .net framework 3.0 SP2, .net framework 2.0 SP2
reinstall .net framework 3.5 SP1, .net framework 3.0 SP2, .net framework 2.0 SP2
=> same problem

install .net framework 1.1
=> same problem

Thank you for your help.

Edit:typo

Edited by plouf, 08 December 2011 - 01:37 AM.

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#2
plouf

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I installed the latest LifeCam software, the latest video driver: LifeCam still crashed
I forgot to mention I've got two screens on my video card.

Edited by plouf, 09 December 2011 - 04:15 PM.

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#3
Ztruker

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This is a Microsoft product, correct? I would contact them and see if they can help, especially since you say it's new.
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#4
plouf

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I went there:
http://answers.micro...12-db026e4b3562
and
http://support.microsoft.com/kb/933310

The issue is still there so I am going to replace my MS webcam by one from Logitech.
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