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E-Mail - sudden problem


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#1
Ricky_22

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I use 'incredimail' (fully purchased) now suddenly I can't receive - though I can send okay -
I get this error message:- Socket Error: 10061, Port: 110, Protocol: POP.No connection could be made because the target machine actively refused it.

Would be very grateful if any of youse guys could help,


Ricky
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#2
Digerati

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In reading about this, it appears to be caused by security programs. See if this helps: http://forums.techar...ail/1130650.htm
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#3
Ricky_22

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In reading about this, it appears to be caused by security programs. See if this helps: http://forums.techar...ail/1130650.htm


Thank you, so very much. It appears that it was a security issue, and my ISP has now resolved the situation.
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#4
Digerati

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and my ISP has now resolved the situation.

And do you know what they did? This information may be helpful for future readers with similar problems.
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#5
Ricky_22

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They don't give much away LOL it was 'Bigpond' they had some security issues and closed several points of access until the issue was resolved, and e-mail was one of them!
Sorry I have no other info

Ricky
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#6
Digerati

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They don't give much away LOL it was 'Bigpond' they had some security issues and closed several points of access until the issue was resolved, and e-mail was one of them!
Sorry I have no other info

Ricky

So they did something on their end, right? As opposed to logging into your system remotely to fix your computer?
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#7
Ricky_22

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Yes it was done at their end, there were many thousands of clients affected, they kept a non informative update on their home page LOL


Ricky
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#8
Digerati

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they kept a non informative update on their home page

Figures. Though that is common with security incidences - they don't want the badguys to know they were effective, but when dealing with customers, they should try not to keep us in the dark.

Anyway, I am glad it is sorted out and thanks for the followup.
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