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HP Laptop "load needed DLLS for kernel"


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#1
everythingsm

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Computer will not boot. I do not have orginal XP disk but I do have a XP Install Disk. I used the XP CD from my other system and the sick HP Laptop begins to load Windows (Blue Screen). I press R(looked like XP file were downloaded and then it went to Black screen. I beleive I entered 1 for C Drive and it asked for Andmin Password and I don't have it. ENTER doesn't work, nor any of my guesses :help: I will contact my company for the PASSWORd but the original Admin has gone to Greener pastours. Is there a way to deviate or retreive the Passwrd or clean up the boot registry or repair tool for registry ?

Please help.

Edited by everythingsm, 09 December 2011 - 06:26 PM.

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#2
everythingsm

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I can now get to the C promp in the HP Laptop.

C:\WINDOWS>

I do not know how to move forward with repair at this point .. please help.
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#3
Essexboy

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Hi when you try to boot normally what are the errors stated at the boot failure point ?

Does it reference a specific file or just blue screen ?
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#4
everythingsm

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"load needed DLLS for kernel", contact your support staff.. something like that

No blue screen, black & white DOS screen with long bronken white lines at the bottom of the screen.
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#5
everythingsm

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I ran CHKDSK /p 25% completed. Message the volume appears to contain one or more unrecoverable problems.

I'm running CHKDSK /r now at 12%... I really do not know what i'm doing ?

since I made it to C Prompt can I complete the XP Repair ?

Edited by everythingsm, 13 December 2011 - 03:23 PM.

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#6
Essexboy

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From the c prompt could you type the following and let me know what happens :

logon

The unrecoverable problems may well indicate a hard drive failing - or failed
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#7
everythingsm

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I type logon

1: C:\WINDOWS

Ask me which installation ? I press 1 ENTER

Ask for PASSWORD ? I press ENTER

Back to C:\WINDOWS>
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#8
Essexboy

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OK next trick

At the prompt type CD.. (two dots after the D)
This will take you to the C prompt only
Type the following :

FIXBOOT

Accept the warnings

EXIT

Now try to reboot..


Also is the hard drive making a clicking noise ?
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#9
everythingsm

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I do not hear any noise.

I REBOOTED, below is the full message. Same problem no successful boot into WINDOWS.

Windows could not start becasue of an error in the software.
Please report this problem:
load needed DLLs for Kernel.
Please contact yur support person to report this problem.
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#10
Essexboy

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The lack of the dll names is a bit of a bugger

You do not have a standard windows XP disc - just the manufacturers driver disc is that correct
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#11
everythingsm

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I have a Reinstallation CD XP Pro service Pack 3.

I went into F10 ran HDD Self Test. Test 1(quick) - ERROR: read Failure

Do you think i have Drive failure or missing DLLS ?
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#12
Essexboy

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Personally I feel (based on that and the ChkDisc) that you are in the process of having the hard drive fail.

If you have data on there that you need I would not run the computer but let the IT department look at it when you get back so that they can replace the drive and maybe re-image it
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#13
everythingsm

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Please explain how I can get the data off. I have a Personal PC, 2ea External drives, and a thumb Drive. Can I use a USB with 2ea male inserts(one into Personal PC and one into HP Laptop). Please explain, there's not much info I need(could even fit on Thumb Drive).
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#14
Essexboy

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Whoosh - over my head - I will get a tech to help you here
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#15
Macboatmaster

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everythingsm

Hello, I will be working with you now, and of course my colleague Essexboy may well come back in, so do not be worried if there are two of us posting.

Please just answer each post, after you have tried the suggestions.

My first point is:

I used the XP CD from my other system and the sick HP Laptop begins to load Windows (Blue Screen)


and what was that CD ie: another OEM (HP etc) CD or an actual MICROSOFT XP CD

AND more to the point please - what did you DO with it. - or attempt to do.
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