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BSOD HELP!


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#1
bwilcox

bwilcox

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I got this after i plugged my iphone in and tried to play a video with my divx player. i ran a scan and came up with this:

==================================================
Dump File : Mini120911-01.dmp
Crash Time : 12/9/2011 8:02:23 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80150000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7382
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dd19
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+98599
Stack Address 3 : ntkrnlpa.exe+4ddd4
Computer Name :
Full Path : C:\Windows\Minidump\Mini120911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,240
==================================================

==================================================
Dump File : Mini111811-01.dmp
Crash Time : 11/18/2011 11:41:48 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x83d6e6b0
Parameter 3 : 0x8419b958
Parameter 4 : 0x8704be28
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa32b
Computer Name :
Full Path : C:\Windows\Minidump\Mini111811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================

==================================================
Dump File : Mini092111-01.dmp
Crash Time : 9/21/2011 10:14:19 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82473070
Parameter 3 : 0x991f3c5c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22e070
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+22e070
Stack Address 1 : ntkrnlpa.exe+233de6
Stack Address 2 : ntkrnlpa.exe+4ac7a
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini092111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================

==================================================
Dump File : Mini071211-01.dmp
Crash Time : 7/12/2011 2:32:18 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xcb7c096a
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8206898c
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+5d98c
Stack Address 2 : ntkrnlpa.exe+23265c
Stack Address 3 : ntkrnlpa.exe+5dc3f
Computer Name :
Full Path : C:\Windows\Minidump\Mini071211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================

==================================================
Dump File : Mini071111-01.dmp
Crash Time : 7/11/2011 5:28:46 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x5527da5b
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823c9fe9
Caused By Driver : hal.dll
Caused By Address : hal.dll+3fe9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : hal.dll+3fe9
Stack Address 2 : Ntfs.sys+11ddc
Stack Address 3 : Ntfs.sys+11e27
Computer Name :
Full Path : C:\Windows\Minidump\Mini071111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================

==================================================
Dump File : Mini063011-01.dmp
Crash Time : 6/30/2011 2:37:53 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x5e9ee888
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7668
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+63717
Stack Address 3 : ntkrnlpa.exe+236a9
Computer Name :
Full Path : C:\Windows\Minidump\Mini063011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================

==================================================
Dump File : Mini052411-01.dmp
Crash Time : 5/23/2011 11:42:27 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84167b70
Parameter 3 : 0x841a6030
Parameter 4 : 0x85796d98
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa32b
Computer Name :
Full Path : C:\Windows\Minidump\Mini052411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 140,128
==================================================


dont really know how to make it stop.
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#2
rockmilk

rockmilk

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1.HOW LONG HAVE YOU HAD THIS PROBLEM?

2.Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




3.What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

4.Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


5.Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

6.Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

7.Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow

8.IF THIS IS A DESKTOP Unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.WHILE YOU HAVE THE RAM AND VIDEO CARD OUT BLOW OUT THE SLOTS THAT THEY PLUG INTO.ALSO BLOW OUT THE HEAT SINK.SEE VIDEO

PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED IN YOUR NEXT REPLY




I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!

Edited by rockmilk, 10 December 2011 - 04:52 PM.

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#3
bwilcox

bwilcox

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This problem started a couple of weeks ago, at the same time im also having problems with the computer freezing and internet dropping out on the computer and restarting continuously.

Anti virus: AVG (always do the upgrades)

Computer: compaq pressario sr5130nx


Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
Yes HKCU:Run WindowsWelcomeCenter rundll32.exe oobefldr.dll,ShowWelcomeCenter
Yes HKCU:Run ehTray.exe C:\Windows\ehome\ehTray.exe
Yes HKCU:Run WMPNSCFG C:\Program Files\Windows Media Player\WMPNSCFG.exe
No HKCU:Run EPSON Stylus Photo RX595 Series C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE /FU "C:\Windows\TEMP\E_SD1EE.tmp" /EF "HKCU"
No HKCU:Run Google Update "C:\Users\Admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
No HKCU:Run HPAdvisor C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
No HKCU:Run SpybotSD TeaTimer C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run hpsysdrv c:\hp\support\hpsysdrv.exe
Yes HKLM:Run OsdMaestro "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
Yes HKLM:Run RtHDVCpl RtHDVCpl.exe
Yes HKLM:Run NvSvc RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
Yes HKLM:Run NvMediaCenter RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
Yes HKLM:Run AVG8_TRAY C:\PROGRA~1\AVG\AVG8\avgtray.exe
Yes HKLM:Run MSConfig "C:\Windows\system32\msconfig.exe" /auto
Yes HKLM:Run GrooveMonitor "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
Yes HKLM:Run VF0060 STISvc RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
Yes HKLM:Run Windows Mobile-based device management %WINDIR%\WindowsMobile\wmdcBase.exe
Yes HKLM:Run WPCUMI C:\Windows\system32\WpcUmi.exe
Yes HKLM:Run Malwarebytes' Anti-Malware "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
No HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
No HKLM:Run AdobeAAMUpdater-1.0 "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
No HKLM:Run AppleSyncNotifier C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
No HKLM:Run DivXUpdate "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
No HKLM:Run HP Software Update c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
No HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
No HKLM:Run LWS C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
No HKLM:Run Malwarebytes Anti-Malware (reboot) "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
No HKLM:Run QuickTime Task "C:\Program Files\QuickTime\QTTask.exe" -atboottime
No HKLM:Run SBC_McciTrayApp C:\Program Files\SBC\update\SST.exe
No HKLM:Run SnapfishMediaDetector C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
No HKLM:Run Symantec PIF AlertEng "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
No HKLM:Run Waiting1690 C:\Windows\stid1690.exe
Yes HKLM:RunOnce Launcher %WINDIR%\SMINST\launcher.exe
No Startup Common C:\PROGRA~1\RESEAR~1\BLACKB~1\DESKTO~1.EXE
No Startup User C:\PROGRA~1\MICROS~3\Office12\ONENOTEM.EXE /tsr


Airgo networks NIC services
Apple mobile devices
AVG security toolbar services
AVG8 e-mail scanner
AVG8 watchdog
Bonjour services
Game console service
Google update service (gupdate1c99dcd9d8366f9)
Google update service (gupdatem)
Installdriver table manager
Intuit update service
Ipod service
Light scribe service direct disc labeling service
Live update notice service
Process monitor
MBAM service
Media mall server
Rox media DB9
SBSD security center service
Stllssvr
X audio service


MiniToolBox by Farbar
Ran by Admin (administrator) on 22-12-2011 at 13:28:25
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

=========================== Installed Programs ============================

(Version: 6.9.1)
AC3Filter (remove only)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Media Player (Version: 1.8)
Adobe Reader 8.1.3 (Version: 8.1.3)
AnswerWorks 4.0 Runtime - English (Version: 4.0.101)
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.2.6
Audio Bible Ambassador 1.0
AutoUpdate (Version: 1.1)
AVG Free 8.5
Belkin Wireless Client Utility (Version: 1.0)
BitComet 1.21 (Version: 1.21)
BlackBerry Desktop Software 4.2 (Version: 4.2.0.14)
Bonjour (Version: 3.0.0.2)
CameraHelperMsi (Version: 13.00.1774.0)
CCleaner (Version: 3.03)
CCScore (Version: 6.02.1001.0001)
Creative WebCam Center
Creative WebCam Live! Ultra Driver (1.01.03.0127)
Creative WebCam Live! Ultra User's Guide (English)
DivX Converter (Version: 7.1.0)
DivX Free Codec (Version: 20070328)
DivX Plus DirectShow Filters
DivX Setup (Version: 1.0.1.5)
DivX Version Checker (Version: 7.1.0.9)
DV TS
EPSON Printer Software
erLT (Version: 1.20.138.34)
ERUNT 1.1j
ESSBrwr (Version: 6.04.0000.0001)
ESSCDBK (Version: 6.04.0000.0001)
ESScore (Version: 6.04.0000.0003)
ESSgui (Version: 6.04.0000.0001)
ESSini (Version: 6.04.0000.0001)
ESSPCD (Version: 6.04.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSSONIC (Version: 6.4.0000.0001)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 6.04.0000.0001)
Free Window Registry Repair
Google Chrome (Version: 16.0.912.63)
Google Earth (Version: 6.1.0.5001)
Google Talk Plugin (Version: 2.5.8.4958)
Google Update Helper (Version: 1.3.21.79)
HP Customer Experience Enhancements (Version: 5.1.0.2264)
HP Customer Feedback (Version: 1.0.0)
HP Easy Setup - Frontend (Version: 5.1.0.2269)
HP Games (Version: 1.0.0.71)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential2.5 (Version: 1.00.0000)
HP Total Care Advisor (Version: 1.1.17)
HP Update (Version: 4.000.005.005)
iSEEK AnswerWorks English Runtime (Version: 009.000.0002)
iTunes (Version: 10.4.1.10)
iWisoft Free Video Converter 1.2 (Version: 1.2)
jZip
kgcbase (Version: 5.03.0000.0004)
Kodak EasyShare software
LEGO Universe
LightScribe 1.4.142.1 (Version: 1.4.142.1)
LiveUpdate Notice (Symantec Corporation) (Version: 1.4.5)
Logitech Vid (Version: 1.70.1044)
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.01.1018.0)
LWS Gallery (Version: 13.01.1018.0)
LWS Help_main (Version: 13.01.1025.0)
LWS Launcher (Version: 13.01.1024.0)
LWS Motion Detection (Version: 13.01.1018.0)
LWS Pictures And Video (Version: 13.01.1018.0)
LWS Video Mask Maker (Version: 13.00.1774.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.01.1022.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Expression Encoder 4 (Version: 4.0.1651.0)
Microsoft Expression Encoder 4 Screen Capture Codec (Version: 4.0.1651.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office XP Web Components (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works (Version: 08.05.0818)
Microsoft_VC80_CRT_x86 (Version: 1.00.0000)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox (3.5.7) (Version: 3.5.7 (en-US))
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
My HP Games (Version: HPCMPQ1701)
netbrdg (Version: 6.04.0000.0001)
NirSoft BlueScreenView
NVIDIA Drivers
OfotoXMI (Version: 6.04.0000.0001)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PlayOn (Version: 3.0.2)
PSSWCORE (Version: 2.00.5000)
Python 2.4.3 (Version: 2.4.3150)
QuickTime (Version: 7.70.80.34)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5377)
Recuva (Version: 1.39)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.4.0)
Roxio Creator Basic v9 (Version: 3.4.0)
Roxio Creator Copy (Version: 3.4.0)
Roxio Creator Data (Version: 3.4.0)
Roxio Creator EasyArchive (Version: 3.4.0)
Roxio Creator Tools (Version: 3.4.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio MyDVD Basic v9 (Version: 9.0.559)
SA30xx Media Converter (Version: 1.1.5.1007)
Safari (Version: 5.31.21.10)
SFR (Version: 6.04.0000.0001)
SHASTA (Version: 6.04.0000.0001)
skin0001 (Version: 6.04.0000.0004)
SKINXSDK (Version: 6.02.1001.0001)
Skype™ 4.0 (Version: 4.0.226)
Snapfish Media Detector (Version: 1.7.0.15)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
Spybot - Search & Destroy (Version: 1.5.2)
staticcr (Version: 6.04.0000.0005)
TBS WMP Plug-in (Version: 1.00.676)
tooltips (Version: 6.04.0000.0001)
TurboTax 2009
TurboTax 2009 WinPerFedFormset (Version: 009.000.1480)
TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0282)
TurboTax 2009 WinPerTaxSupport (Version: 009.000.0218)
TurboTax 2009 wmoiper (Version: 009.000.0608)
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax Deluxe 2007
Unity Web Player (Version: 2.5.1f5_24931)
USB Video Camera (Version: 1.13.2)
VAV Media (Version: 2.1.1.214)
VC 9.0 Runtime (Version: 1.0.0)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
VPRINTOL (Version: 6.04.0000.0001)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WIRELESS (Version: 6.04.0000.0001)
Yahoo! Install Manager
Yahoo! Toolbar for Internet Explorer

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 1917.82 MB
Available physical RAM: 819.24 MB
Total Pagefile: 4080.2 MB
Available Pagefile: 2273.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1950.05 MB

========================= Partitions: =====================================

1 Drive c: (COMPAQ) (Fixed) (Total:177.55 GB) (Free:59.5 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:8.76 GB) (Free:1.01 GB) NTFS

========================= Users: ========================================

User accounts for \\ADMIN-PC

Admin Administrator Guest


**** End of log ****
  • 0

#4
jcgriff2

jcgriff2

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I see remnants of NIS/N360. Run Norton removal tool - ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Reboot upon completion.

Remove AVG8/8.5 with removal tool -
http://www.avg.com/us-en/utilities

Reboot upon completion.

Install AVG Free 2012 -
http://www.avg.com/us-en/free-antivirus-download

Although... I would recommend MSE - http://www.microsoft.com/security/pc-security/mse.aspx

See if BSODs persist.

Regards. . .

jcgriff2

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#5
rockmilk

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Open Ccleaner and disable the entries below.
Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
Yes HKCU:Run WindowsWelcomeCenter rundll32.exe oobefldr.dll,ShowWelcomeCenter
Yes HKCU:Run ehTray.exe C:\Windows\ehome\ehTray.exe
Yes HKCU:Run WMPNSCFG C:\Program Files\Windows Media Player\WMPNSCFG.exe
Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run hpsysdrv c:\hp\support\hpsysdrv.exe
Yes HKLM:Run OsdMaestro "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
Yes HKLM:Run RtHDVCpl RtHDVCpl.exe
Yes HKLM:Run NvSvc RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
Yes HKLM:Run NvMediaCenter RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
Yes HKLM:Run MSConfig "C:\Windows\system32\msconfig.exe" /auto
Yes HKLM:Run GrooveMonitor "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
Yes HKLM:Run VF0060 STISvc RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
Yes HKLM:Run Windows Mobile-based device management %WINDIR%\WindowsMobile\wmdcBase.exe
Yes HKLM:Run WPCUMI C:\Windows\system32\WpcUmi.exe
Yes HKLM:RunOnce Launcher %WINDIR%\SMINST\launcher.exe

Uninstall the programs listed below.
Spybot - Search & Destroy (Version: 1.5.2)
Free Window Registry Repair


Hit start button at lower left hand corner of the screen.Then in the run box type services.msc. Find the service listed below,one at a time. left click it once you should have the option to either stop the service or restart it , stop the service then right click selected service select properties then change the startup type to manual then left click apply and move on to the next service.If the service is stopped and the startup type is manual then do nothing.


Apple mobile devices
Bonjour services
Game console service
Google update service (gupdate1c99dcd9d8366f9)
Google update service (gupdatem)
Installdriver table manager (set this service to disabled)
Ipod service
Light scribe service direct disc labeling service
Live update notice service
Rox media DB9
SBSD security center service (set this service to disabled)
Stllssvr


Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
right-click Run as Admin on TFC.exe to run it.If tfc doesnt prompt a reboot then do so manually.

After that I do agree you need to run the norton removal tool.
http://majorgeeks.co...131482b8e4a8e42

Please post back how things are going after completing my instructions. :)
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#6
bwilcox

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thanks so much, Everything is working properly and no more BSOD! Plus my computer boots faster now
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#7
rockmilk

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Thanks for the update. :) Glad to hear your issue no longer haunts you. :thumbsup: Happy new year! :) :)
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