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hp laptop wont boot and can't get to recovery options


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#1
x_LUIS_X

x_LUIS_X

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Hi in advance thank you for your time...
a friend gave me a Hp Dv7 laptop because it wont boot i try to access the recovery by pressing f11 and all the fs i dont have any cd of recovery or tools
i try to install a new copy of windows but it wont boot so the installation cant be completed. now i have 2 windows in the system.
i turned on and it gets to the logo of windows and says that the installation will be complete after restarting press ok....
then restarts again, and same times just freeze and the screen go black but the cpu lights on and start to overheating and i have to force to turn off.
it has no system restore on so i wanted to reinstall or format the system any help will be apreciated...
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#2
phillpower2

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Hi x_LUIS_X and :welcome:
Have you tried tapping the Del key when you power up?
Not all computers have the same BIOS set up so check http://www.hiren.inf...bios-boot-cdrom for the one you require.

just freeze and the screen go black but the cpu lights on and start to overheating

Can you hear the CPU fan functioning at any time?
I will be offline for a few hours shortly but will be back later so if you post back we can move on, possibly starting with cleaning out any heat trapping dust in the laptop.
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#3
x_LUIS_X

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thanks for your time..
and yes i try to get to the bios be pressing ESC and F10 and changed to boot from cd but a dont have a cd.. there's 4 options Notebook hard drive, Internal CD/DVD ROM Drive, USB CD/DVD Drive.
i try pressed F11 from start up to get to Recovery tools but nothing it starts windows and yes the Fan is on.
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#4
phillpower2

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Hi x_LUIS_X

and yes i try to get to the bios be pressing ESC

Not ESC the Delete key or are you saying that you have tried both!
Unfortunately if the operating system is damaged you will need a disk to reinstall it, you may be able to purchase a system restore disk from Hp for this. What OS was installed on the HDD?
Overheating is a well documented problem with the Hp DV7 http://www.google.co...iw=1264&bih=716
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#5
x_LUIS_X

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Hi Again so how can i format the HDD and install a new copy of Windows 7
thanks for the help and Happy Christmas and A Happy New year for all of the Geeks Staff... :thumbsup:
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#6
phillpower2

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See http://windows.micro...lling-Windows-7 and http://windows.micro...asked-questions
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#7
x_LUIS_X

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Thank you for your help and time..
I format the hard drive and install a new windows the only thing missing is a program to play bluray because the windows dindt install it you know any free programs to play blurays and thank you again..

I have another question my daughters laptop monitor turns off after a few seconds after i turned on and the hard drive is on. i try to connect to a monitor but nothing i thought it was the monitor or maybe the video card how can i know?
thank you again
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#8
phillpower2

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You are welcome :thumbsup:
Have a look at Digiarty (free) http://www.digiarty.com/

I am only suggesting the free download and in no way suggesting that you use any other product or service at the link.
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