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Wireless says I'm connected, but can't access internet through


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#31
Macboatmaster

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Go back to command prompt
type ipconfig

What is the IP address -
this is as before - when you posted the address and I asked you to compare it with the one on the other laptop.
There is no need to do compare NOW - I just need to know if it is back to the same as it was.



Also did you run the command in my post 23 please OR did it establish the connection before that
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#32
Brendan Kirby

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the IPv4 Address as it shows in ipconfig now is 192.168.0.194

I did not run the command in your post #23, the connection had been established right after the computer finished rebooting.
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#33
Macboatmaster

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That is what it should BE.

at least with the 192.168 the remainder is variable.

This is what you had when you first ran ipconfig /all

Autoconfiguration IPv4 Address. . : 169.254.80.119(Preferred)


That as far as I am aware on auto configuration - as against you manually setting an IP address is CERTAINLY not what it should be.

Close all applications
Shut down.
The run ipconfig again and see what we have NOW.

Going to your Hijack log

C:\Program Files (x86)\uTorrent\uTorrent.exe
I am NOT qualified to make any suggestion that you ARE or ARE NOT infected with Malware.
What I can tell you is that THIS is a sure way to test your protection to the limit. Torrented downloads, quite often, depending on IF YOU KNOW beyond doubt the originator ARE a RISK to the health of your computer


C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
Not really necessary or indeed desirable. Although I do not suggest it is the cause of THIS problem

C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
All I am asking here is HAVE you knowingly installed it


C:\Users\Brendan\AppData\Local\Akamai\netsession_win.exe
C:\Users\Brendan\AppData\Local\Akamai\netsession_win.exe

AGAIN HAVE YOU KNOWINGLY INSTALLED THIS PLEASE.


As an aside issue. You will notice that on HiJack there are many - entries not found.
THAT does not mean anything.
You have a 64 bit operating system and HiJack does not recognise many aspects of a 64bit system.





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#34
Brendan Kirby

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I have shut down then rebooted, then ran the ipconfig command again. I get the same result as last time 192.168.0.194

I understand the risk of torrented downloads, and have not downloaded anything using torrents from a source I did not trust.

I have knowingly installed LogMeIn Hamachi (usually used for Minecraft multiplayer on private servers with friends, I keep this disabled when not in use.)

I have not knowingly installed Akamai net session that I can recall.
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#35
Macboatmaster

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I have not knowingly installed Akamai net session that I can recall.


http://www.akamai.co...erface_faq.html

It is here would you have a look for me and see if you recognise it.


Then do this please

BUT DO NOT CHANGE IT please just tell me what it reports
Many network adapters come with their own wireless management software. If you're using another program to manage your wireless network connections and you want to use Windows instead, follow these steps:


Turn off or disable the other program. Open the Command Prompt window by clicking the Start button . In the search box, type Command Prompt, and then, in the list of results, click Command Prompt.


Type netsh wlan show settings


If automatic wireless network configuration is turned off, you'll see Auto configuration logic is disabled on interface "Interface name".


To enable auto configuration, type set autoconfig enabled=yes interface="Interface name"


Also please go Control panel Network and Sharing - then manage network connections in the left pane.Right click the wireless adaptor, click properties. On the window that opens, click Configure by the top entry for your adaptor. On the window that opens click the power management tab. Ensure that the small box, allow Windows to turn off this device is not checked. If it is uncheck it. please and exit as required on all windows.









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#36
Brendan Kirby

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It seems familiar, but I'm still not entirely certain if I installed it myself. Either way it doesn't seem like something I need now or ever have needed for that computer.

Also, I'm not sure how to tell what is managing my wireless connection.
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#37
Macboatmaster

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See my previous post please just completed NOW.

Please do NOT uninstall that Akamia.

I am singing off in 15 minutes.

I will be back at 1500hrs.UK time it is now 0215 UK time.

After you have set the power management if it needs changing and rebooted please test it as you wish and then post the results and I will reply about 1500. If it goes back to the problem where it just will not connect - nor will ping - check that ipconfig and if that has gone back to that address - post that please.

May I repeat that anything you may find on the web about some quick fix - may be an unwise step.
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#38
Brendan Kirby

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I have followed the instructions in your post #35.

When using the command netsh wlan show settings in the command prompt window, it already showed that the Auto Configuration logic was enabled on interface "Wireless Network Connection" so I left it as is.

The other instruction of unchecking the box on the wireless adapter that allowed windows to turn off the device to save power went as intended. The box was checked, so I unchecked it and closed out of all the windows.

I'll reboot my computer and see if there is any change since there seem to be none as of yet.
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#39
Macboatmaster

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I'll reboot my computer and see if there is any change since there seem to be none as of yet.



I have GONE NOW, so do NOT rush to post - Not sure what you mean by no change
No connection
Connections drops out.
etc.


Speak 1500 hrs.or when suitable to you.
The main aspect in addition to the above is that IP address.
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#40
Brendan Kirby

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Not sure what you mean by no change
No connection
Connections drops out.


Seeing those things stop is what I had meant, but there was no change after the reboot. I haven't touched my computer further after the reboot so I could wait for further advice.
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#41
Macboatmaster

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Sorry if I did not make it clear - but I typed it, as a last minute response to your post 38.

It was meant to indicate that, as I said in my post 37 when I told you I was going offline , so that you were not waiting for a reply - that was not going to arrive.

After you have set the power management if it needs changing and rebooted please test it as you wish and then post the results and I will reply about 1500. If it goes back to the problem where it just will not connect - nor will ping - check that ipconfig and if that has gone back to that address - post that please.



In otherwords:
1. HOW is the connection
2. Does it now stay on
3. If it does NOT has the IP address reverted back to was it was originally

and the - no change was saying

see if there is any change since there seem to be none as of yet.


WHAT did you MEAN - it was back to NO CONNECTION or a connection only if you did as described in your first post OR a connection that was MADE automatically bit then dropped out after sometime.
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#42
Brendan Kirby

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The connection when I rebooted was made automatically, then reverted back to the state described in my first post.

I looked at the IP again, and it hasn't changed from 192.168.0.194
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#43
Macboatmaster

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Send me this part of ipconfig /all


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASUS 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 70-71-BC-A9-26-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3001:4d2e:b48f:3d65%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.80.119(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 225472956
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-9C-1A-BB-20-CF-30-5C-49-58
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
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#44
Brendan Kirby

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Here's what it shows me. The IP address seems to have changed between when I last checked and now.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASUS 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 70-71-BC-A9-26-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3001:4d2e:b48f:3d65%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.61.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 225472956
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-9C-1A-BB-20-CF-30-5C-49-58
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
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#45
Macboatmaster

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I am NOT qualified to make any analysis regarding MALWARE.
On this site only qualified members who have undergone training may deal with these issues.

I am NOT suggesting that you are infected, but it appears to me that some program, which may be innocent is changing your IP address.
You will I presume have realised that from what you have seen just in your last post and what it was when we started, compared with what it was when we reset

My advice is to go to this link
http://www.geekstogo...cleaning-guide/

Please follow CAREFULLY the advice in the link.
Start a NEW Topic in the Malware forum

Explain in the topic that you have no internet connection on the computer.
IN your Malware forum topic please provide the LINK to this thread so that the expert assisting you may see readily what has occurred here.

THEY are very busy in Malware and you must be patient.
If after 3 CLEAR days you have not received a reply, please follow the advice to post in the Waiting Room.

ONCE you have posted in Malware please DO NOT ADD any further post, as that creates the impression, unless the thread is opened that it has been replied to.

GOOD LUCK with it. Once you have a clean bill of health from the expert in Malware, you may of course return here, indeed that may be recommended on your Malware thread , if there are any outstanding issues.
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