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Search engine/address bar not working, then cannot connect to internet


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#16
phillpower2

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warns me to stop installation because 'has not passed windows logo testing".

This is not unusual as Microsoft cannot test and issue every device with a WHQL certificate, allow the drivers to install please.
WHQL information http://en.wikipedia....ki/WHQL_Testing
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#17
twobyfour

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OK. It won't install. it's telling me it needs me to install a CD, which I doubt I have. Any further suggestions? Also, I tried to check firewall settings from the security center, and it won't open. Gives message "cannot be displayed because associated service is not running? Ask if i want to start Windows Firewall/Internet Connection Sharing Service. i click yes, then it says it can't.
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#18
phillpower2

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Your options are to save them to a USB memory stick or burn them to disk on another computer http://www.dell.com/...riverId=R200040
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#19
twobyfour

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Thanks, but I can't work on this anymore today.
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#20
phillpower2

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No worries post back when you are ready.
Network adapter and Ethernet drivers http://search.dell.c...e&advsrch=False
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