[scout007]

Hi, I tried OTL several times but am unable to use the logfile correctly. Could you help me? Thanks.[attachment=54375:OTL SCAN FORUM.rtf]

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Hi and welcome to Geeks to Go.

With regard to OTL, though it can be used as both a diagnostic and removal tool it is best in my humble opinion not to be used unless via the supervision of a trained Anti-Malware helper. I mean no disrespect by this but the potential for removing something both legitimate and critical Operating System wise could occur with the end result a unbootible machine

If you think your machine may be infected....Please take a look at this topic: Malware and Spyware Cleaning Guide and then create a new thread with the OTL logs in the Virus, Spyware, Malware Removal.

One of our Anti-Malware helpers will take a look at your OTL logs(assist with creating the aforementioned and post if the need), and in turn advise you on what the next step to take should be.

[Dakeyras]

Hi and welcome to Geeks to Go.

With regard to OTL, though it can be used as both a diagnostic and removal tool it is best in my humble opinion not to be used unless via the supervision of a trained Anti-Malware helper. I mean no disrespect by this but the potential for removing something both legitimate and critical Operating System wise could occur with the end result a unbootible machine

If you think your machine may be infected....Please take a look at this topic: Malware and Spyware Cleaning Guide and then create a new thread with the OTL logs in the Virus, Spyware, Malware Removal.

One of our Anti-Malware helpers will take a look at your OTL logs(assist with creating the aforementioned and post if the need), and in turn advise you on what the next step to take should be.

[scout007]

Thanks a lot! I will not continue to handle OTL myself! By the way: is it normal that the programm OTL just disappeared after my computer has restarted? Is it designed for single use only? The good news for me now are: despite all efforts my computer is still working...

[Dakeyras]

You're most welcome!

By the way: is it normal that the programm OTL just disappeared after my computer has restarted? Is it designed for single use only?

In my experience no that should not occur at all and the application is meant to(can) be used more than once if the need. Possibly you used the CleanUp button with OTL? If so this would result in OTL self deleting etc though there would have been a prompt prior advising a machine be rebooted too accomplish such.

I was remiss in my prior reply, with regard to mentioning this forum topic:-

OTL Tutorial - How to use OldTimer ListIt

Though still bare in mind my friendly suggestion mentioned 'it is best in my humble opinion not to be used unless via the supervision of a trained Anti-Malware helper.'. If any further questions and or advice required please do not hesitate to ask.