Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

OTL is a tool for specialists only?


  • Please log in to reply

#1
scout007

scout007

    New Member

  • Member
  • Pip
  • 4 posts
Hi, I tried OTL several times but am unable to use the logfile correctly. Could you help me? Thanks.[attachment=54375:OTL SCAN FORUM.rtf]
  • 0

Advertisements


#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,613 posts
Hi and welcome to Geeks to Go. :)

With regard to OTL, though it can be used as both a diagnostic and removal tool it is best in my humble opinion not to be used unless via the supervision of a trained Anti-Malware helper. I mean no disrespect by this but the potential for removing something both legitimate and critical Operating System wise could occur with the end result a unbootible machine

If you think your machine may be infected....Please take a look at this topic: Malware and Spyware Cleaning Guide and then create a new thread with the OTL logs in the Virus, Spyware, Malware Removal.

One of our Anti-Malware helpers will take a look at your OTL logs(assist with creating the aforementioned and post if the need), and in turn advise you on what the next step to take should be.
  • 1

#3
scout007

scout007

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thanks a lot! I will not continue to handle OTL myself! By the way: is it normal that the programm OTL just disappeared after my computer has restarted? Is it designed for single use only? The good news for me now are: despite all efforts my computer is still working...
  • 0

#4
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,613 posts
You're most welcome! :)

By the way: is it normal that the programm OTL just disappeared after my computer has restarted? Is it designed for single use only?

In my experience no that should not occur at all and the application is meant to(can) be used more than once if the need. Possibly you used the CleanUp button with OTL? If so this would result in OTL self deleting etc though there would have been a prompt prior advising a machine be rebooted too accomplish such.

I was remiss in my prior reply, with regard to mentioning this forum topic:-

OTL Tutorial - How to use OldTimer ListIt

Though still bare in mind my friendly suggestion mentioned 'it is best in my humble opinion not to be used unless via the supervision of a trained Anti-Malware helper.'. If any further questions and or advice required please do not hesitate to ask.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP