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computer won't stop freezing up


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#46
rockmilk

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You should have a safe mode with networking option.
http://pcsupport.abo...windows-7_2.htm
You will be able to get on the net with this option.
Also does your computer freeze in safe mode?
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#47
wynnyelle

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I haven't got it into safe yet so I won't know till I do but I will try the safe mode with networking option when it freezes again. Then I'll know and hopefully be able to go from there. Thanks again. I'm off to go get the canned air for this and prepare.
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#48
rockmilk

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http://www.innovativ....com/drivermax/

Updtate your chipset and video/disaply drivers with driver max found in the link above.
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#49
wynnyelle

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Drivermax won't let me use its product without registration. I registered, but in safe mode, which is now the only mode my computer doesn't freeze up in {though I don't know how long that will last} Yahoo mail can't open because of the resolution problem and if I don't get into my email, I can't validate my registration.

update: I got it validated by use of another computer.

Edited by wynnyelle, 12 December 2011 - 03:18 PM.

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#50
wynnyelle

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I do not know how to use this thing.

It had me install PDF Reader. Is that correct? It doesn't seem to have anything to do with drivers which is why it seemed strange to me, but that's what it had me do, so I did it. Now what? It's still telling me the drivers are outdated.

Edited by wynnyelle, 12 December 2011 - 03:21 PM.

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#51
rockmilk

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Never mind just continue this in the malware forum.When they give you the all clear we can finish here.
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#52
wynnyelle

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Okay, if you're sure. I just stopped what I was doing with that because it started to seem like I definitely made a wrong turn somewhere. Thank you for your help.

I still haven't received an answer over there and it's been some 2 days. The computer problems are pretty bad, about how long does it usually take?

Edited by wynnyelle, 12 December 2011 - 05:01 PM.

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#53
rockmilk

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Two to four days.You didnt help by replying to your own thread.Also did you finally clean the inside of your computer?
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#54
wynnyelle

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Yes. It was pretty dusty.
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#55
rockmilk

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Any change in perfromance since you cleaned the computer with compressed air?Also did you re-seat everything as suggested in the video?
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#56
wynnyelle

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Update:

Computer has frozen twice while in safe mode.

So I can't say there has been any change since I did all that, though I might have done it wrong, I don't know.

Should I do it again?

It seems to be getting worse, it just froze again.

Edited by wynnyelle, 12 December 2011 - 11:12 PM.

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#57
rockmilk

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How many sticks of ram are in your pc? Can you try with one and see how it goes.
Also I would like you to post a screen shot of speed fan please.
http://www.almico.com/speedfan.php
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#58
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Also if when you cleaned the inside of your computer you didnt remove the ram video card hard-drive and blow out the slots they plug into then I would really like you to do that considering you said that it was "pretty dusty".Also Pay special attention to the heat-sink,and fans.
http://images.google...l1130l5.2.2l9l0
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#59
wynnyelle

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In the midst of all this, earlier I decided to open up the DVD drive and see if there was anything inside. I found a Vista-compatible driver installer CD. I took it out, and rebooted. Since then the computer has not frozen again and it's been several hours.

I will keep you posted.
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#60
rockmilk

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K thanks for the update.
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