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XP repair gone bad


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#1
divemaster5734

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I followed the procedures to repair XP.

Using the cd I used the process pinned in this forum.

Everything was going well until I had to input the key.
While in cmos my keyboard and mouse were recognized, during XP repair they were not.

I tried every port and nothing worked.
I couldn't do a 3 finger salute, so I unplugged to try a ps2 to usb adapter.

Aparently the keyboard was not compatable, but I didnt realize this for several minutes as I had walked away for the initial start up.

I once again had to pull the plug, then tried restarting.

Now, after cmos, it goes to "resume startup", the cd starts spinning, lights act like its reading the cd, and there's dots that start appearing for a minute then it just completely restarts.

This is a cycle that just repeats.

I used F8 and got that screen, but any optional start up I select it reverts back to the xp resume screen, and the power cycling starts all over.

Any suggestions?


fyi, the desktop has expensive takeoff and estimating software on it.
I run a small company, and that hard drive has the only legal copies.
Even if I renew the year service contract I will lose the estimates and blueprints already on there.

That is why a reformat is not an option.


Any suggestions besides a really big hammer?
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#2
Macboatmaster

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Welcome to GeekstoGo

fyi, the desktop has expensive takeoff and estimating software on it.
I run a small company, and that hard drive has the only legal copies.
Even if I renew the year service contract I will lose the estimates and blueprints already on there.


In view of this, am I correct in thinking that at this stage your prime concern is recovery of those blueprints and estimates
ARE THEY in the form of documents and images

If so use this - the full instructions are on the link with images,
http://www.geekstogo...over-your-data/

It is an ISO image and requires special burning software.
The link includes a link to that burning software.


Alternatively, if you have the knowledge and the facilities, take out the HDD - slave it in another computer OR place it an enclosure - USB connection to other computer and access the drive that way and recover your data.

The problem MAY have been caused by the installation being XPSP3 and you trying to run the repair with XP - not SP3 and therefore the USB keyboard was not recognised.

You are now stuck in the repair loop - caused by this

I once again had to pull the plug, then tried restarting.


HOWEVER before we investigate that aspect - I advise your data recovery
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#3
divemaster5734

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I'll put it in a external HD and copy to my laptop.
My other problem is I want to try to save several hundred by not having to renew the service contracts for the software.


I had SP3 on the os already, and the cd had xp pro with sp3, i thought it was a match.
Thank you for the response.

Edited by divemaster5734, 11 December 2011 - 07:29 PM.

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#4
Macboatmaster

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I had SP3 on the os already, and the cd had xp pro with sp3, i thought it was a match.



Well it WAS - clearly.

I still think it was the usb keyboard - not recognised by the installation and then the problem of the loop caused by the power down.


I'll put it in a external HD and copy to my laptop


I take that as an enclosure - usb - to laptop.

I am signing off NOW it is 0135hrs in UK.
I will be back 1900hrs approx.

If you have any update please post and I will deal with it FIRST on my return.


Good luck retrieving the vital data.
I do not want to create false hope - but I do not YET see the situation as desperate. - depending of course on the original reason for the REPAIR

Goodnight.
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#5
Macboatmaster

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My other problem is I want to try to save several hundred by not having to renew the service contracts for the software.



Before I leave - if it is a question of space on the HDD of the laptop - save to laptop and then burn to DVD.

Check DVD and then delete from laptop.

If possible I would SAVE the VITAL ones to the laptop.

ONLY SAVE your personal data - just in case you have a Malware infection.

Please NOTE - I make no suggestion that you have of course. Even if I had seen any records from your computer I am NOT authorised to analyse them from the Malware aspect.

The advice is standard advice when recovering data.

Goodnight Gone.
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#6
Macboatmaster

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divemaster5734

Do you still require assistance.
Have you managed to resolve the problem please.
Please post indicating the current situation.

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