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Windows Update

Started by WilliamP , Dec 12 2011 08:38 AM

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#1
WilliamP

Posted 12 December 2011 - 08:38 AM

Member

Member
185 posts

am helping a friend who acquired a bogus AV. I have gotten rid of everything, but am left with one problem. It has messed up the Windows update. I can't get automatic update turned on. Nor can I get it to update for windows update site. His system is XP Home Edition. Help please.

#2
Ztruker

Posted 12 December 2011 - 09:20 PM

Member 5k

Technician
7,091 posts

You can give Dial-A-Fix a try. The web site has this warning on it:

Dial-a-fix does not work with any Windows OS higher than Windows XP. This includes Windows Vista, Windows 7.

Dial-a-fix also has a critical unpatched bug that will delete your C:\Documents folder.

It is highly recommended to read the Warnings page before downloading and using this software.

I've used it numerous times without any problems but to be safe, I would backup the entire C:\Documents and Settings folder.

Check only the WU/WUAU Windows Update section then run it and see if the problem is fixed.

Or .....

you can follow the directions Microsoft provides here: You cannot install updates from Windows Update, Microsoft Update, or by using Automatic Update