Thanks for the reply. I followed your instructions and here are the reports.
Event Viewer Report:
Log Name: Application
Source: Microsoft-Windows-EventSystem
Date: 12/19/2011 9:59:58 AM
Event ID: 4609
Task Category: Event System
Level: Error
Keywords: Classic
User: N/A
Computer: Brian-PC
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Event Xml:
<Event xmlns="
http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />
<EventID Qualifiers="49152">4609</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>16</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-19T14:59:58.000Z" />
<EventRecordID>115473</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Brian-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp</Data>
<Data Name="param2">45</Data>
<Data Name="param3">8007043c</Data>
</EventData>
</Event>
WhoCrashed Report:
System Information (local)
--------------------------------------------------------------------------------
computer name: BRIAN-PC
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon™ 64 X2 Dual Core Processor 3800+ AMD586, level: 15
2 logical processors, active mask: 3
RAM: 2078023680 total
VM: 2147352576, free: 2033061888
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 12/19/2011 2:48:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121911-01.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E3C83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/19/2011 2:48:16 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E3C83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/16/2011 10:02:10 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121611-03.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E6E83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/16/2011 9:23:53 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121611-02.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E4483C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/16/2011 9:16:22 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121611-01.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E3C83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/12/2011 8:31:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121211-05.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E6383C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/12/2011 8:25:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121211-04.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E7683C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/12/2011 7:16:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121211-03.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E7083C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/12/2011 6:40:00 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121211-02.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E2C83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Mon 12/12/2011 6:35:58 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121211-01.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E7483C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/9/2011 11:35:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini120911-03.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E6883C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/9/2011 9:52:13 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini120911-02.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E6E83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
On Fri 12/9/2011 9:44:22 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini120911-01.dmp
This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF81E2B83C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\raspptp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Peer-to-Peer Tunneling Protocol
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: raspptp.sys Microsoft Corporation IRQL_NOT_LESS_OR_EQUAL
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
13 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
raspptp.sys (Peer-to-Peer Tunneling Protocol, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Thanks for your help
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