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#1
cassidymarie

cassidymarie

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I came to my computer after leaving it over the weekend (before I left, I had downloaded a new video to mp3 converter) and now my computer has invisible ads. It's REALLY annoying, as I try listening to music and making CDs for my classes. How do I remove them? I read another forum and I was told to download OTL and paste what popped up on the notepad after the quickscan. Here's what I got:


OTL Extras logfile created on: 12/13/2011 8:46:09 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Cassidy\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19088)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.93 Gb Total Physical Memory | 3.65 Gb Available Physical Memory | 61.48% Memory free
11.98 Gb Paging File | 9.82 Gb Available in Paging File | 82.01% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 683.59 Gb Total Space | 536.58 Gb Free Space | 78.49% Space Free | Partition Type: NTFS
Drive D: | 15.00 Gb Total Space | 7.56 Gb Free Space | 50.40% Space Free | Partition Type: NTFS
Unable to calculate disk information.

Computer Name: FAMILYUSERS-PC | User Name: Cassidy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe ()

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" ()
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l ()
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" ()
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Total PC Health\Total PC Health\noapp.exe %1 (Total PC Health)
Directory [cmd] -- cmd.exe /s /k pushd "%V" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files (x86)\Total PC Health\Total PC Health\noapp.exe %1 (Total PC Health)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DisableUnicastResponsesToMulticastBroadcast" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{01C81418-67DC-4A9B-830E-A3F1E5A437F2}" = rport=2178 | protocol=6 | dir=out | app=system |
"{0BC5EA68-EA97-4EE2-8E09-803E91731B3B}" = lport=68 | protocol=17 | dir=in | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{13202FB9-EB5B-46B4-90AF-CBA1E6D4F5EA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{15C4F4DF-D349-4FBA-8FBC-03C480E15DDA}" = lport=547 | protocol=17 | dir=in | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{1F385EE4-FD56-4D1D-A5A0-DA3812950DC4}" = lport=445 | protocol=6 | dir=in | app=system |
"{20DD0F96-4A65-4D86-8F01-5B37E34CD02A}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2188A303-032A-4E36-B9C0-227FE2C1389A}" = lport=3702 | protocol=17 | dir=in | svc=bits | app=c:\windows\system32\svchost.exe |
"{25CCB6E5-0231-4EBC-85B1-1712CAD4F804}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{29315957-DB96-4B8D-BA92-4C49C5239B5A}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{29E61390-AA7B-484E-9B64-60230476FC2B}" = rport=2869 | protocol=6 | dir=out | app=system |
"{347FA3EE-5CAC-4F49-921A-E1E7F377001E}" = lport=rpc | protocol=6 | dir=in | svc=ktmrm | app=c:\windows\system32\svchost.exe |
"{4326024C-ABA4-4EAA-A52E-FD92112B1DD3}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{4BB6BB35-C825-44A4-AB65-3CD8A6418665}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{4E4608B1-85E9-4FC8-90BA-686953784702}" = lport=3703 | protocol=6 | dir=in | name=adobe version cue cs4 server |
"{5394E28D-4386-4CFC-A343-6BACC7B0E581}" = lport=53 | protocol=17 | dir=in | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{61BF7615-112E-4BC4-B95C-8599FA6E3DB2}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{6AFB7EDA-0AA2-428C-8B92-EDA86C81672B}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{6BC4DB31-3D06-4CB3-960C-AB745995CBC6}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | app=c:\windows\system32\svchost.exe |
"{6E0F1471-D129-4EF9-9990-BBEE18D395A7}" = rport=138 | protocol=17 | dir=out | app=system |
"{6F99EE7C-22D1-4D69-9F7B-D3476575A204}" = lport=2869 | protocol=6 | dir=in | app=system |
"{7488A026-6FF7-41C5-B88D-16ACECFA9BC0}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{76AACDFA-835D-42D0-A40E-1E9D719E4F16}" = lport=51000 | protocol=6 | dir=in | name=adobe version cue cs4 server |
"{7C337091-FECB-4580-9BC3-A915C84804B7}" = lport=51001 | protocol=6 | dir=in | name=adobe version cue cs4 server |
"{8E437D0A-4FC9-44E6-A320-07D688B0084A}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{90D14DA7-E88F-4BA5-BDF8-28ED498D431C}" = lport=5353 | protocol=6 | dir=in | name=adobe csi cs4 |
"{91B00A2E-6082-4D2B-A839-867EC0C1B1A8}" = lport=139 | protocol=6 | dir=in | app=system |
"{92641AD1-6100-4957-A256-2E14AFCD392A}" = lport=67 | protocol=17 | dir=in | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{99BB8D1F-76F7-4799-B175-C00493FC8BE8}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{9D16A6D0-4D76-4350-82D7-F30E36F5A858}" = lport=138 | protocol=17 | dir=in | app=system |
"{9D45D188-4B48-4844-871F-4243920DF71F}" = lport=3704 | protocol=6 | dir=in | name=adobe version cue cs4 server |
"{A01C0575-6B1E-47CB-B802-DDE13E8C5DD2}" = rport=139 | protocol=6 | dir=out | app=system |
"{A1695550-4D0E-443D-AB6B-FE9910B432F2}" = rport=445 | protocol=6 | dir=out | app=system |
"{A342CE20-500E-4DBB-87A3-49C1539E9D9E}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{A5FBC88A-1E0E-4ED3-B572-903313F76B0E}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{AC455593-DBCB-4752-86DC-7B72854BEA99}" = rport=10243 | protocol=6 | dir=out | app=system |
"{B1FAB61B-DE87-4425-889C-D6AC7D809471}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{B25EEE45-FC44-4AE8-84C9-B8C5BC90611D}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{BB2FB7CF-E982-4265-BC1A-9FF7A6C10E6D}" = lport=2178 | protocol=6 | dir=in | app=system |
"{C02ABD2A-1F6E-421B-83A9-6302397D7395}" = lport=10243 | protocol=6 | dir=in | app=system |
"{C48C485F-73EB-4FEE-9168-93C4BD71C776}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CA7CB713-2B8A-467F-A94D-33C2B309C90D}" = rport=3702 | protocol=17 | dir=out | svc=bits | app=c:\windows\system32\svchost.exe |
"{D556F1BA-5480-468F-A12C-D37A9EEF92B3}" = lport=rpc | protocol=6 | dir=in | svc=bits | app=c:\windows\system32\svchost.exe |
"{D6195DEB-2745-48EE-A272-7B935ED627B6}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{E5BC2410-C06B-46C5-9472-4C3874433818}" = lport=137 | protocol=17 | dir=in | app=system |
"{E69E93BA-B8D5-433B-8C61-4FD9A2AA01BF}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F1323B8F-B231-46E6-92A0-66DBDAB48AA2}" = rport=137 | protocol=17 | dir=out | app=system |
"{F23FCF9B-8C9B-45EC-BA5F-C2D731E112B4}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F366F6EE-3CD2-46AF-939E-2CE492436084}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | app=c:\windows\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{01F8F024-28D3-48EC-8038-C83C270B3527}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{02982AA8-5688-49E6-AC46-D5B181573568}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{113C1D21-7685-440E-B60F-4E2146AC9AF6}" = protocol=6 | dir=out | app=system |
"{18B7A279-3F33-4164-86CF-C56AACC11414}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{1C7F50A9-AA73-49C7-B1A6-3A46B4FE8BA8}" = protocol=17 | dir=in | app=c:\program files\hp\hp photosmart plus b210 series\bin\devicesetup.exe |
"{2228A98A-2D16-464C-9525-00A6CF6B10CF}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{3145C2DC-EAA4-4043-862B-A5B1061F0CA1}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe |
"{3731D931-F756-409B-B9D8-1FF81E0E7B5B}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\adobe\adobe version cue cs4\server\bin\versioncuecs4.exe |
"{3734FA5B-D772-43B7-BFB3-D925855DBFC5}" = protocol=6 | dir=out | app=c:\windows\system32\msdtc.exe |
"{37BD101A-F5C1-43BA-BBC9-C91E59430C82}" = protocol=1 | dir=in | [email protected],-28543 |
"{3F4841D0-99B2-4A9E-A09B-17A4E5408CD2}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{4469B4CC-30D4-46AC-BF42-85B33FB70939}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\adobe\adobe version cue cs4\server\bin\versioncuecs4.exe |
"{4F455969-AFE2-4848-AB68-84AA281F1980}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{5FA65F58-72D5-425D-BCE7-FCEB7C65FA37}" = dir=out | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{69BC2F88-3430-477B-ACE2-DF602B9191A7}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{717AB4F0-96E9-4A7C-BB6C-6B7FD1924D29}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{73304BC0-7BF1-46CE-A698-F117F34BD473}" = protocol=58 | dir=in | [email protected],-28545 |
"{73E96F57-1BDD-4C79-B564-C23B56B0D0A1}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{751FF56B-5B30-4044-9F3A-61DF41518DA4}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{787BD5CD-1D00-45A1-87A7-F96023CB95C9}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{7E583133-03A3-404D-9CA4-0A6324A4DC95}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{7F54636B-D507-4D9E-AEE1-84FB5F437323}" = protocol=17 | dir=in | app=c:\program files\hp\hp photosmart plus b210 series\bin\hpnetworkcommunicator.exe |
"{86A5873C-6128-4F51-BF0F-AD70D49ED0FE}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{8FBDCB05-21B1-4038-8FBF-739D1257BD50}" = protocol=58 | dir=out | [email protected],-28546 |
"{9353FF9A-D285-47EE-BDDD-DDFE6E4911E4}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9A201873-B81C-4B8F-B5CB-6A8816DB33CA}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{9A6A3DA0-6B89-4919-A3B7-AA9CEFC2F2E0}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{9B3E58E7-860C-4BBF-8190-E77CE78BDA89}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{A18832B9-0F2F-4305-B30A-77F9879BA934}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{B15E8D6C-BC70-4243-8664-0ACC9D1628BA}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{B2D8B8F3-7880-45AD-A7AE-FAD3A6A74E1F}" = protocol=6 | dir=in | app=c:\program files\hp\hp photosmart plus b210 series\bin\hpnetworkcommunicator.exe |
"{BC77FC84-8DEB-48D5-88A8-54D919EB81E1}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{C3EDA418-F0C6-46F3-9A77-49A0FA89B004}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{D05ECA15-25DC-44C4-A60C-6F634EC65D96}" = protocol=6 | dir=in | app=c:\program files\hp\hp photosmart plus b210 series\bin\devicesetup.exe |
"{D82ADBBD-9F7F-4AD7-9E8A-BFE0FE2E7106}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe |
"{E7062528-69FE-4DD5-882D-C3700D9CC74E}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{EF5DE5A2-01C2-4479-BBE4-774E193A6AD0}" = protocol=1 | dir=out | [email protected],-28544 |
"{FA9572F5-53A2-4A97-B930-8FB565A7EE5A}" = protocol=6 | dir=in | app=c:\windows\system32\msdtc.exe |
"{FE4D7C73-DE2C-4664-AB0E-26E1B797B378}" = protocol=58 | dir=in | [email protected],-148 |
"TCP Query User{2ABACB01-C536-4501-97BF-2E513B5240A1}C:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe |
"TCP Query User{40C1F817-8015-42C2-84A7-90EC67E9BF8E}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"TCP Query User{7AF56145-5B1A-4C57-A8B3-F1512ACAD377}C:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe |
"TCP Query User{8C718369-528A-4E3C-86AE-6C2C7BF190CE}C:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe |
"TCP Query User{9080B05B-E00B-4C88-970C-5081C4393F1D}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"UDP Query User{7E17B32C-DAB3-4D7E-A72A-F600EACAE575}C:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe |
"UDP Query User{A89ECBC4-5E57-4B35-A36B-31FDE31448CC}C:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe |
"UDP Query User{D0AA98C1-B55F-46D4-BDC9-11DFD988031C}C:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre1.6.0_07\bin\javaw.exe |
"UDP Query User{E6052855-4BCF-48FD-BCA0-ECDD9D438033}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"UDP Query User{F73940FC-512B-45DF-8BA2-FB5B25B99231}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{295CFB7C-A57E-4313-93E7-68E7CE1D0332}" = Adobe WinSoft Linguistics Plugin x64
"{2D74E972-5A85-44DC-9193-8A302BA8C181}" = Photoshop Camera Raw_x64
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6631325A-9B1B-4EE7-8E64-8CC4A6F10643}" = Adobe Fonts All x64
"{7C1C9924-3755-483C-87B1-8371B7454B1A}" = HP Photosmart Plus B210 series Product Improvement Study
"{838F7AB2-5DFE-60B3-1030-43ACC3454CD2}" = ccc-utility64
"{8875A1C0-6308-4790-8CF6-D34E89880052}" = Adobe Linguistics CS4 x64
"{887797BF-37A5-4199-B0C9-0D38D6196E9A}" = Adobe Anchor Service x64 CS4
"{889DF117-14D1-44EE-9F31-C5FB5D47F68B}" = Yontoo Layers Client 1.10.01
"{8C8D673B-20FB-43E6-BCB7-9B3F78F2E762}" = Adobe Type Support x64 CS4
"{8DAA31EB-6830-4006-A99F-4DF8AB24714F}" = Adobe CSI CS4 x64
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{90BA8112-80B3-4617-A3C1-BD2771B60F74}" = Adobe CMaps x64 CS4
"{9545E9DB-6F4C-4404-BF25-E221BE8B44C5}" = iTunes
"{A3454894-144A-4D80-B605-C128FE0D7329}" = Adobe Drive CS4 x64
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D40172D6-CE2D-4B72-BF5F-26A04A900B7B}" = Adobe Photoshop CS4 (64 Bit)
"{DFFABE78-8173-4E97-9C5C-22FB26192FC5}" = Adobe PDF Library Files x64 CS4
"{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}" = Bonjour
"{F4330A8B-3610-4483-975E-69789B70A764}" = HP Photosmart Plus B210 series Basic Device Software
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00ADFB20-AE75-46F4-AD2C-F48B15AC3100}" = Adobe Color NA Recommended Settings CS4
"{03DEEAD2-F3B7-45BF-9006-A25D015F00D2}" = Adobe Flash Player 10 Plugin
"{05308C4E-7285-4066-BAE3-6B50DA6ED755}" = Adobe Update Manager CS4
"{054EFA56-2AC1-48F4-A883-0AB89874B972}" = Adobe Extension Manager CS4
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{098727E1-775A-4450-B573-3F441F1CA243}" = kuler
"{0D6013AB-A0C7-41DC-973C-E93129C9A29F}" = Adobe Color JA Extra Settings CS4
"{0DB1C665-97DD-F405-1D03-60ED1DA95510}" = Catalyst Control Center Graphics Previews Vista
"{0F723FC1-7606-4867-866C-CE80AD292DAF}" = Adobe CSI CS4
"{105CA5BB-9F30-149D-1AD4-144040CB3C1B}" = Catalyst Control Center Localization Spanish
"{105F3CE5-FE55-408E-BF30-E78F85BA0B12}" = Dell Printer Software
"{14F70205-1940-4000-88C7-BE799A6B2CAD}" = Adobe Soundbooth CS4
"{1618734A-3957-4ADD-8199-F973763109A8}" = Adobe Anchor Service CS4
"{16E16F01-2E2D-4248-A42F-76261C147B6C}" = Adobe Drive CS4
"{16E6D2C1-7C90-4309-8EC4-D2212690AAA4}" = AdobeColorCommonSetRGB
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B7C06E1-4888-47A6-992A-0990B9683486}" = Adobe Version Cue CS4 Server
"{1CAC7A41-583B-4483-9FA5-3E5465AFF8C2}" = Microsoft Default Manager
"{2168245A-B5AD-40D8-A641-48E3E070B5B6}" = Adobe Flash CS4 STI-en
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java™ 6 Update 22
"{297190A1-4B0D-4CD6-8B9F-3907F15C3FD8}" = Adobe CS4 American English Speech Analysis Models
"{2BEF1AF7-845D-78AE-D826-A87E8CDB0E7F}" = CCC Help Chinese Standard
"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{35D94F92-1D3A-43C5-8605-EA268B1A7BD9}" = PDF Settings CS4
"{39F6E2B4-CFE8-C30A-66E8-489651F0F34C}" = Adobe Media Player
"{3A4E8896-C2E7-4084-A4A4-B8FD1894E739}" = Adobe XMP Panels CS4
"{3A6829EF-0791-4FDD-9382-C690DD0821B9}" = Adobe Flash Player 10 ActiveX
"{3C36015E-F0F6-43D7-58ED-F4210D355CF9}" = Catalyst Control Center Localization Turkish
"{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}" = Adobe Color - Photoshop Specific CS4
"{3DA8DF9A-044E-46C4-8531-DEDBB0EE37FF}" = Adobe WinSoft Linguistics Plugin
"{3F5CFC1C-653B-4B22-9153-2BDDF2E03C0E}" = Seagate Manager Installer
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{43509E18-076E-40FE-AF38-CA5ED400A5A9}" = Pixel Bender Toolkit
"{44033AD6-17D0-3611-1D73-2791646B0892}" = CCC Help Portuguese
"{45EC816C-0771-4C14-AE6D-72D1B578F4C8}" = Adobe After Effects CS4
"{47244975-454F-770B-79C1-0A705F17AA68}" = Catalyst Control Center Localization Chinese Standard
"{4943EFF5-229F-435D-BEA9-BE3CAEA783A7}" = Adobe Service Manager Extension
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C4759BE-2BA4-2DA7-58F6-E5188062E6EB}" = CCC Help French
"{4D125AFC-0817-C6AC-B225-3C4E6EDB696D}" = CCC Help Japanese
"{4F213D2A-B942-4611-AEE5-49F9D42D0A2F}" = Adobe CS4 International English Speech Analysis Models
"{52232EF4-CC12-4C21-ABCF-ADB79618302D}" = Adobe Soundbooth CS4 Codecs
"{5570C7F0-43D0-4916-8A9E-AEDD52FA86F4}" = Adobe Color EU Extra Settings CS4
"{561968FD-56A1-49FD-9ED0-F55482C7C5BC}" = Adobe Media Encoder CS4 Exporter
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{57D57F9A-0CED-61D0-B3C6-75A874CB9F4D}" = Skins
"{5E0322C6-8CA9-A4BD-E9DC-CC8D8E7CB99E}" = Catalyst Control Center Graphics Previews Common
"{5EAD5443-7194-46CC-A055-428E6ABB1BAF}" = Adobe Encore CS4
"{5F06BE49-28E6-771F-A57A-7AC8C97F38E1}" = Catalyst Control Center Core Implementation
"{60DB5894-B5A1-4B62-B0F3-669A22C0EE5D}" = Adobe Dynamiclink Support
"{60E5FF66-3F28-148C-8EE0-CE623C26233D}" = Catalyst Control Center Localization Portuguese
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{623B8278-8CAD-45C1-B844-58B687C07805}" = Bing Bar Platform
"{63C24A08-70F3-4C8E-B9FB-9F21A903801D}" = Adobe Color Video Profiles CS CS4
"{63E5CDBF-8214-4F03-84F8-CD3CE48639AD}" = Adobe Photoshop CS4 Support
"{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
"{672BEEF8-6C95-8F97-74D4-BDF37412437B}" = CCC Help Spanish
"{67A9747A-E1F5-4E9A-81CC-12B5D5B81B6E}" = Adobe After Effects CS4 Third Party Content
"{67F0E67A-8E93-4C2C-B29D-47C48262738A}" = Adobe Device Central CS4
"{68243FF8-83CA-466B-B2B8-9F99DA5479C4}" = AdobeColorCommonSetCMYK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{746F3251-0E32-08E4-D18F-43794D57588D}" = Catalyst Control Center Localization Italian
"{75C89AB1-F888-6B0B-6BB4-A06ED4BDDFC0}" = Catalyst Control Center Graphics Full Existing
"{78E9A751-5616-233F-1249-16AC5758C646}" = muvee Reveal Seagate Edition
"{793D1D88-6141-43DE-BE58-59BCE31B4090}" = Adobe Flash CS4 Extension - Flash Lite STI en
"{7C7088C6-6347-150C-AEF4-A3190FF2F5AA}" = Catalyst Control Center Localization Hungarian
"{7CF7894B-D52C-F9E5-2ABF-DB6756CE21AC}" = CCC Help Turkish
"{7EDFEE8E-F4F2-CB4E-618B-846D4A95CAC8}" = CCC Help Chinese Traditional
"{7F5FDEA1-D0AC-4D80-9D95-59775FCCFA40}" = HP Photosmart Plus B210 series Help
"{8186FF34-D389-4B7E-9A2F-C197585BCFBD}" = Adobe Media Encoder CS4 Importer
"{820D3F45-F6EE-4AAF-81EF-CE21FF21D230}" = Adobe Type Support CS4
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{8380D40E-291B-144A-554F-4877F4B439DB}" = Catalyst Control Center InstallProxy
"{83877DB1-8B77-45BC-AB43-2BAC22E093E0}" = Adobe Bridge CS4
"{842B4B72-9E8F-4962-B3C1-1C422A5C4434}" = Suite Shared Configuration CS4
"{8587A68A-BF5F-9492-228C-FACFDBA1A4F4}" = CCC Help Hungarian
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{87532CAB-7932-4F84-8937-823337622807}" = Adobe Illustrator CS4
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{91155C7C-3404-C96D-78DA-E1D6AF73F6DA}" = Catalyst Control Center Graphics Full New
"{928B06E4-DDAA-476A-926A-641620326327}" = Microsoft Search Enhancement Pack
"{931AB7EA-3656-4BB7-864D-022B09E3DD67}" = Adobe Linguistics CS4
"{94D398EB-D2FD-4FD1-B8C4-592635E8A191}" = Adobe CMaps CS4
"{9966A5DB-8BB0-4D89-A701-386ED84E79B8}" = Adobe Creative Suite 4 Master Collection
"{9BD9026D-C3C6-0C40-9FD2-DD95A24CDEB2}" = Catalyst Control Center Localization French
"{A0422738-2E4A-B01F-D19E-ED0379A3C3CC}" = CCC Help English
"{A2AE9709-283B-4B48-AA34-729C070A62FB}" = NETGEAR WNA1100 wireless USB 2.0 adapter
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-1033-F400-7760-000000000004}" = Adobe Acrobat 9 Pro - English, Français, Deutsch
"{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1)
"{ACE0BCCF-27A6-C275-0318-651F6388882F}" = CCC Help German
"{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}" = HP Update
"{B05DE7B7-0B40-4411-BD4B-222CAE2D8F15}" = Adobe MotionPicture Color Files CS4
"{B095B0A4-50A5-46D7-9988-D038FEB040C0}" = Adobe Encore CS4 Library
"{B15381DD-FF97-4FCD-A881-ED4DB0975500}" = Adobe Color Video Profiles AE CS4
"{B169BC97-B8AA-4ACA-9CF2-9D0FF5BABDF7}" = Adobe Premiere Pro CS4 Functional Content
"{B29AD377-CC12-490A-A480-1452337C618D}" = Connect
"{B65BA85C-0A27-4BC0-A22D-A66F0E5B9494}" = Adobe Photoshop CS4
"{B9F4561A-924D-4510-A85A-BB0960C338CB}" = Adobe Asset Services CS4
"{BB4E33EC-8181-4685-96F7-8554293DEC6A}" = Adobe Output Module
"{BCEEDC10-441F-4E4E-8590-0955C4C6B3F6}" = Adobe Setup
"{BE9CEAAA-F069-4331-BF2F-8D350F6504F4}" = Adobe Media Encoder CS4 Additional Exporter
"{C20A3DF1-617A-4523-AAC5-6A6744BCE281}" = Total PC Health Total PC Health
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C4B556FF-ABE6-8FBE-EF7A-909F72492DA8}" = CCC Help Korean
"{C52E3EC1-048C-45E1-8D53-10B0C6509683}" = Adobe Default Language CS4
"{c6c214df-2922-4809-94aa-f4d67d4451ec}" = Music Oasis
"{C938BE91-3BB5-4B84-9EF6-88F0505D0038}" = Adobe Premiere Pro CS4 Third Party Content
"{CA06B6B3-A775-50D6-3031-53C40A5202A6}" = Catalyst Control Center Localization Chinese Traditional
"{CC75AB5C-2110-4A7F-AF52-708680D22FE8}" = Photoshop Camera Raw
"{D0338BF1-DD06-8565-48A1-C8F3F991B959}" = Catalyst Control Center Localization Japanese
"{D259350E-936C-C6C0-5FDF-B6B4B95731ED}" = Catalyst Control Center Graphics Light
"{D499F8DE-3F31-4900-9157-61061613704B}" = Adobe Premiere Pro CS4
"{D81230AD-71DF-CFCB-CD05-52CFF26F8634}" = Catalyst Control Center Localization Korean
"{DEB90B8E-0DCB-48CE-B90E-8842A2BD643E}" = Adobe Media Encoder CS4
"{E4A185BB-8E95-6FA7-2637-C9E4768DE2C3}" = ccc-core-static
"{E5F1AAA6-C0C8-326C-CAD2-B413CE1F5512}" = Catalyst Control Center Localization German
"{E62FFFA6-DCBC-189B-443E-D10A44901385}" = CCC Help Italian
"{EE353798-E875-42E0-B58D-7E6696182EA8}" = Adobe Media Encoder CS4 Dolby
"{F0E64E2E-3A60-40D8-A55D-92F6831875DA}" = Adobe Search for Help
"{F600CCF3-9C88-4A22-B0B4-DDA82E997118}" = Adobe After Effects CS4 Template Projects & Footage
"{F6E99614-F042-4459-82B7-8B38B2601356}" = Adobe Flash CS4
"{F8EF2B3F-C345-4F20-8FE4-791A20333CD5}" = Adobe ExtendScript Toolkit CS4
"{F93C84A6-0DC6-42AF-89FA-776F7C377353}" = Adobe PDF Library Files CS4
"{FB2A5FCC-B81B-48C2-A009-7804694D83E9}" = Adobe Encore CS4 Codecs
"{FCDD51BB-CAD0-4BB1-B7DF-CE86D1032794}" = Adobe Fonts All
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe_7e74552a59eaf9fafd13f90894ac9bd" = Adobe Creative Suite 4 Master Collection
"AVS Update Manager_is1" = AVS Update Manager 1.0
"AVS4YOU Software Navigator_is1" = AVS4YOU Software Navigator 1.4
"Carbonite Setup Lite" = Carbonite Online Backup Setup
"com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Media Player
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Free Studio_is1" = Free Studio version 5.3.2
"HP Photo Creations" = HP Photo Creations
"InstallShield_{3F5CFC1C-653B-4B22-9153-2BDDF2E03C0E}" = Seagate Manager Installer
"McAfee Security Scan" = McAfee Security Scan Plus
"Pivot Stickfigure FileBulldog Toolbar" = Pivot Stickfigure FileBulldog Toolbar
"simppulltoolbar" = Simppull Toolbar (Remove Toolbar Only)
"Yahoo! Mail" = att.net Internet Mail
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 11/30/2011 2:19:22 AM | Computer Name = FamilyUsers-PC | Source = MsiInstaller | ID = 11606
Description =

Error - 11/30/2011 2:19:22 AM | Computer Name = FamilyUsers-PC | Source = MsiInstaller | ID = 11606
Description =

Error - 11/30/2011 1:55:02 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/30/2011 1:55:02 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 36617147

Error - 11/30/2011 1:55:02 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 36617147

Error - 11/30/2011 1:55:07 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/30/2011 1:55:07 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 36622139

Error - 11/30/2011 1:55:07 PM | Computer Name = FamilyUsers-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 36622139

Error - 12/1/2011 5:01:41 AM | Computer Name = FamilyUsers-PC | Source = MsiInstaller | ID = 11606
Description =

Error - 12/1/2011 5:01:41 AM | Computer Name = FamilyUsers-PC | Source = MsiInstaller | ID = 11606
Description =

[ System Events ]
Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4375
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4375
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4375
Description =

Error - 12/13/2011 10:36:51 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-Servicing | ID = 4385
Description =

Error - 12/13/2011 10:41:25 PM | Computer Name = FamilyUsers-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description =


< End of report >
  • 0

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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP
Could you explain what you mean by "invisible ads"?

You posted just the Extras log which is also created the first time you run OTL so I can't see exactly what is going on but I can see enough to start you off.

Feel free to use multiple posts for the logs:

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on ComboFix and select Run As Administrator to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then right click and Run as Administrator

If TDSSKiller alerts you that the system needs to reboot, please consent.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.


Download aswMBR.exe ( 511KB ) to your desktop.
Right click aswMBR.exe and Run as Administrator

change the a-v scan to None.
uncheck trace disk IO calls
Click the "Scan" button to start scan
On completion of the scan (Note if the Fix button is enabled (not the FixMBR button) and tell me) click save log, save it to your desktop and post in your next reply


Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:

http://www.malwarebytes.org/mbam.php

SAVE Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.




Run OTL (Vista or Win 7 => right click and Run As Administrator)

select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.

Do the following:
  • Click on the Start button and then choose Control Panel.
  • Click on the System and Security link.

    Note: If you're viewing the Large icons or Small icons view of Control Panel, you won't see this link so just click on the Administrative Tools icon and skip to Step 4.
  • In the System and Security window, click on the Administrative Tools heading located near the bottom of the window.
  • In the Administrative Tools window, double-click on the Computer Management icon.
  • When Computer Management opens, click on Disk Management on the left side of the window, located under Storage.

    After a brief loading period, Disk Management should now appear on the right side of the Computer Management window.

    Note: If you don't see Disk Management listed, you may need to click on the |> icon to the left of the Storage icon.
Take a screen Shot of the Disk Management Window and attach the screen shot to your reply. Make sure that the column with the partition size is visible.
http://graphicssoft....nscreenshot.htm Save the file as a .jpg or the forum won't allow it.

Ron
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