[Pat Williams]

I did the basic one first. I've installed the full one. Still won't print.

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I would like to suggest we clean up what our work has added to your system, and you post a new request in the G2G Hardware, Components and Peripherals. Let those sharp folks help with what they do best.

[Jintan]

I would like to suggest we clean up what our work has added to your system, and you post a new request in the G2G Hardware, Components and Peripherals. Let those sharp folks help with what they do best.

[Pat Williams]

Okay ... thanks for trying.

[Jintan]

I actually have a bad habit of always wanting to read malware issues into things, so better we get me out of the equation, and you get that printer up and running. Just some removal steps to finish up here.


Eset, if you don't plan to use it again, uninstalls through Add/Remove Programs.

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Go to Start - Run, type cmd.exe and press OK. At the prompt copy/paste the following, pressing Enter after each:

cd "%userprofile%\desktop"

combofix /uninstall

ComboFix should uninstall itself at this time.

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You can also at this time delete the files/folders of the tools we used. To assist with some of that run OTL again. This will help by automatically removing some of the tools we used.

Just click CleanUp, and select Yes. When it finishes removing some of the tools and files we used there just agree to the reboot.

In addition, I like to recommend reviewing the information below to make sure you stay malware free.

http://www.geekstogo...he-first-place/

http://www.geekstogo...safe-computing/

[Pat Williams]

Thanks for your help!

[Jintan]