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Operating memory - Win32/Olmarik.TDL4 trojan - unable to clean

Started by nksoneji , Dec 14 2011 04:08 PM

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#1
nksoneji
Posted 14 December 2011 - 04:08 PM

nksoneji

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hi
I got this wierd trojan in my laptop called win32/olmarik.tld4. My screen went black the other day and I had all my softwares were gone. My brother is a computer geek and he told me to run the malwarebytes, tdss killer and eset. The malwarebytes and tdss killer doesn't catch it but eset does and it says that it is unable to clean it. What should I do?? I have attached the logs for malwarebytes, tdss killer. I also ran combo fix beacuse someone else from another forum told me to and I have attached the log from combo fix also.
The eset scan doesn't finish. Here is the 33% scanned log from eset:

Operating memory - Win32/Olmarik.TDL4 trojan - unable to clean
C:\hiberfil.sys - error opening
C:\pagefile.sys - error opening
C:\$RECYCLE.BIN\S-1-5-21-2841114235-208132624-2152210039-1000\$RCDR413.exe » UPX v13_m2 - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\$RECYCLE.BIN\S-1-5-21-2841114235-208132624-2152210039-1000\$RCDR413.exe » NSIS - internal error (5001)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MUAUTH.CAB » CAB » Authorization.xml - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#ITBITS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/NameList - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/Storage/MSCompressed/Transform/List - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/Storage/MSCompressed/SpanInfo - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/Storage/MSCompressed/ControlData - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/Storage/MSCompressed/Transform/{7FC28940-9D31-11D0-9B27-00A0C91E9C7C}/InstanceData/ResetTable - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#SYSTEM - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » ::DataSpace/Storage/MSCompressed/Content - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /$FIftiMain - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm01_Overview_HA10378398.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm02_Installation_location_and_organization_name_HA10378399.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm03a_Add_Modify_Network_Server_Entry_HA10378419.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm03_Additional_network_sources_HA10378400.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm04_Product_key_EULA_and_display_HA10378401.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm05_Remove_previous_installations_HA10378403.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm06a_Add_Modify_Program_Entry_HA10378405.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm06_Custom_installers_and_programs_HA10378402.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm071_Office_Security_Setting_HA10378417.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm07a_Add_Modify_Property_Value_HA10378420.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm07_Modify_Setup_properties_HA10378404.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm08_Modify_user_settings_HA10378406.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm09_Set_feature_installation_states_HA10378407.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm10a_File_Destination_Path_HA10378421.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm10_Add_custom_files_HA10378408.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm11a_File_Path_HA10378422.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm11_Remove_custom_files_HA10378409.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm12a_Add_Modify_Registry_Entry_HA10378423.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm12_Add_custom_registry_entries_HA10378410.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm131a_Add_Modify_Shortcut_Ent_HA10378425.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm131_Configure_shortcuts_HA10378418.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm13a_Delete_Modify_Registry_HA10378433.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm13_Remove_custom_registry_entries_HA10378411.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm14_Outlook_Profile_HA10378412.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm15a_Microsoft_Exchange_Server_More_Settings_HA10378426.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm15_Specify_Exchange_Settings_HA10378413.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm16a_Add_Account_and_Account_Settings_HA10378432.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm16_Add_Accounts_HA10378414.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm17_Remove_Accounts_and_Export_Settings_HA10378415.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm19a_New_Exchange_Group_HA10378428.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm19b_Modify_Group_HA10378429.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm19c_Rename_Exchange_Group_HA10378430.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm19d_Modify_Address_Book_Settings_HA10378431.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/OctChm19_Specify_Send_Receive_Groups_HA10378416.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/ossChooseDefaultFileFormat_HA10387441.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/ossFeatureComparisonODFExcel_HA10387443.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/ossFeatureComparisonODFPPT_HA10387442.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/ossFeatureComparisonODFWord_HA10387444.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/Placeholder_HA10378434.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/bluedot.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/bluedrop.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/bluedrop_ZA79005001.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/blueup.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/blueup_ZA79005000.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/collapsetri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/collapsetri_ZA79005002.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/expandtri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/expandtri_ZA79005003.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/ExpCollapse.js - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/home2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/home2_ZA06048355.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /html/office10.css - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/bluedot.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/bluedrop.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/bluedrop_ZA79005001.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/blueup.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/blueup_ZA79005000.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/Blue_Bullet_ZA10079366.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout1.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout1y_ZA01093948.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout1_ZA06047465.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout2y_ZA01093949.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout2_ZA06047466.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout3.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout3y_ZA01093950.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout3_ZA06047467.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout4.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout4y_ZA01093951.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout4_ZA06047468.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout5.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout5y_ZA01093952.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout5_ZA06047469.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout6.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout6y_ZA01093953.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout6_ZA06047470.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout7.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout7y_ZA01093954.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout7_ZA06048448.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout8.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout8y_ZA01093955.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout8_ZA06048449.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout9.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout9y_ZA01094353.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/callout9_ZA06049075.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/collapsetri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/collapsetri_ZA79005002.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_cd.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_cd_ZA01056884.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_faq.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_faq_ZA01056885.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_intro.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_intro_ZA01056886.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_website.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/comm_website_ZA01056887.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/expandtri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/expandtri_ZA79005003.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/Grey_Bullet_ZA10097919.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/home2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/home2_ZA06048355.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/hrefIcon_ZA10069439.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/nav_globe_ZA06053539.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/new_ZA10069440.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/O12FileMenuButton_ZA10077102.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/TopOfPage_ZA01200376.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /img/TopPageIcon_ZA10077668.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#WINDOWS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#IVB - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /$WWKeywordLinks/Property - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /$WWAssociativeLinks/Property - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /$OBJINST - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#IDXHDR - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#TOPICS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#URLTBL - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#URLSTR - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\OCT.CHM » CHM » /#STRINGS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#ITBITS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/NameList - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/Storage/MSCompressed/Transform/List - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/Storage/MSCompressed/SpanInfo - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/Storage/MSCompressed/ControlData - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/Storage/MSCompressed/Transform/{7FC28940-9D31-11D0-9B27-00A0C91E9C7C}/InstanceData/ResetTable - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#SYSTEM - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » ::DataSpace/Storage/MSCompressed/Content - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /$FIftiMain - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/AuthenticationProtocols_HA10358292.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationCentralAdmin_HA10358299.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationComplete_HA10358291.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationModify_Disconnect_HA10358298.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationProgress_HA10358293.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationRepair_procedure_HA10358297.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConfigurationWelcome_HA10358303.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ConnectToASharePointFarm_HA10358295.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ProxyServerSettings_HA10358296.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/PSCCommandLineReference_HA10358288.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/PSCWelcometoHelp_HA10358302.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/SettingsAdvanced_HA10358287.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/SettingsConfirm_HA10358294.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/Settings_configDB_HA10358301.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/SingleServer_Replace_defaultSharePoint_HA10358300.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/SpecifyFarmSecuritySettings_HA10359305.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/VisualUpgrade_HA10359296.htm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/bluedot.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/bluedrop.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/bluedrop_ZA79005001.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/blueup.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/blueup_ZA79005000.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/collapsetri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/collapsetri_ZA79005002.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/expandtri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/expandtri_ZA79005003.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/ExpCollapse.js - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/home2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/home2_ZA06048355.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /html/office10.css - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/bluedot.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/bluedrop.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/bluedrop_ZA79005001.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/blueup.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/blueup_ZA79005000.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/Blue_Bullet_ZA10079366.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout1.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout1y_ZA01093948.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout1_ZA06047465.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout2y_ZA01093949.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout2_ZA06047466.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout3.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout3y_ZA01093950.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout3_ZA06047467.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout4.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout4y_ZA01093951.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout4_ZA06047468.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout5.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout5y_ZA01093952.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout5_ZA06047469.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout6.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout6y_ZA01093953.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout6_ZA06047470.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout7.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout7y_ZA01093954.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout7_ZA06048448.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout8.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout8y_ZA01093955.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout8_ZA06048449.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout9.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout9y_ZA01094353.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/callout9_ZA06049075.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/collapsetri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/collapsetri_ZA79005002.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_cd.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_cd_ZA01056884.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_faq.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_faq_ZA01056885.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_intro.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_intro_ZA01056886.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_website.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/comm_website_ZA01056887.jpg - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/expandtri.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/expandtri_ZA79005003.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/Grey_Bullet_ZA10097919.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/home2.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/home2_ZA06048355.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/hrefIcon_ZA10069439.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/nav_globe_ZA06053539.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/new_ZA10069440.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/TopOfPage_ZA01200376.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /img/TopPageIcon_ZA10077668.gif - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#WINDOWS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#IVB - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /$WWKeywordLinks/Property - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /$WWAssociativeLinks/Property - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /$OBJINST - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#IDXHDR - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#TOPICS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#URLTBL - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#URLSTR - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\PSCONFIG.CHM » CHM » /#STRINGS - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)

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#2
Jintan
Posted 17 December 2011 - 04:42 PM

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Welcome to GeeksToGo nksoneji,

Olmarik presence indicates you have a bootkit, which alters the MBR (Master Boot Record), depending on the version, and can also can create it's own partition on your hard drive, make that the "active" (first run) partition on your system, then load all of that before Windows itself gets loaded. Running ComboFix before working with one of us in these malware-removal help forums checking things was risky, to be honest. But seems you are still up and running afterwards so far.

Let's do some other checks.

If the system is Vista/Windows7, when running any of the scan files we use, be sure to right click the file, then select "Run as administrator" to start the scan/tool.

And To make sure you have an accurate view of files there, make sure you can View Hidden Files. Also uncheck "Hide Extensions for Known File Types"

Right off see if you can access Safe Mode, where the malware is less active. At startup tap the F8 key about once per half-second, then select Safe Mode with Networking from the menu that will appear.


To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs. Here are some antivirus disable tips if needed.

--------

Please download GetPartitions from the link below on your desktop

getpartitions.exe

Double click to run it
It will produce C:\DiskReport.txt log please post results from that log here to me.

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Download TdlFsReader.exe from here, and place a copy of that directly in your C drive folder (so it will then be C:\TdlFsReader.exe).

Go to Start > Run and type:

cmd.exe

and OK. At the prompt type or copy/paste each of the following, pressing Enter after each:

cd\

tdlfsreader.exe -v

The scan will run, and in the command window, indicate whether or not it located a TDL file system. Take note of that, and post what you observed in your next reply.

Then type exit and press Enter to close the command window. That scan will have created a C:\TDL_FS folder. If the scan indicated it located a TDL file system, that folder will also contain copies of the malware files. For now, just verify for me that the folder contains files, or is empty.

---------

Download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Decline a download of avast itself if offered
  • If avast! antivirus is already installed, go to the dropdown next to AV engine: and select (none)
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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