When he pushed the power button, it said "A disk read error occurred Press Ctrl + Alt + Del to restart".
I have tried to start safe mode. Nothing happened. I tried all other options, nothing happened.
On Vaio help forum, it said:
If safemode is unreachable your only other option is to enter the recovery partition.
at the VAIO logo press [F10] a few times and "edit boot options" will appear.
once in the rescue partition run a hardware diagnostics, and then reboot normally. sometimes just loading the rescue partition can repair it , but not always.
If this does not work rescue data will let you back up your documents within the rescue partition to save your data before performing the C drive recovery.
But I can't get to C prompt. What else can I do?
Windows loads but would not start. After window corporation screen appears, I just get black screen. Nothing happen after that.
This is my system information:
Sony VAIO VGN-NS110E/S 15.4-Inch Laptop
2.0 GHz Intel Pentium Dual-Core T3200 Processor
2 GB RAM, 160 GB Hard Drive
Edited by momoboyd, 17 December 2011 - 11:14 AM.