I'm new here but I found your forums through Google when I was followed the intructions here to do a repair because I kept getting a message saying that "Windows/system/32/config/system" was either missing or corrupt, and to press r on "some screen" so that was the repair but during that messages saying files were not there , dozens of them so I just hit Esc to continue. Didn't get me anywhere, except before it reverts back to a blue screen with set up on it I see the Windows splash screen and hope then it will go to my usual desktop with all my icons and programs but no such luck. I also did a chkdsk /p and /r, nothing seems to work.
I've never done a clean install, although I've had it done by technician. I want to try myself but not sure how difficult it is, for instance will drivers for sound and video be on my disk which I add is a cut one that a tech guy made for me.
Please if anyone knows have I lost my data?. I have backed up some things before this happened so it's not that important but I'm worried about what is involved in doing the clean install. I'm told it's just a matter of following the on screen prompts, but surely it's not that simple.
Many thanks, Joan.