[Corza92]

Hey guys,

Was hoping to get some help with re-installing Java.
I deleted it because it wasn't working correctly, and tried to download it and received error 1723.

After fixing error 1723, I downloaded Java again, and when I tried to install it, it came up with a message saying: "This software has already been installed on your computer. Would you like to reinstall it?" So Obviously I clicked Yes and then it came up with another message saying "This action is only valid for products that are currently installed."

Any idea how I can fix this?

* In Programs and Features, there are no Java listings.

** If pictures are needed, ask and I will Screen cap.

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Hi and Corza92!


Step 1

Let's try with this tool to clean-up any leftovers from Java software.

Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it back when you reply.
  
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\ProgramData\Sun
  C:\Users\[WindowsAccountName]/AppData/LocalLow/Sun/Java

Step 2

Please download and install the latest version of Java from:
http://java.com


Post the log file from JavaRa and let me know how are things now.

[Barbarian]

Hi and Corza92!


Step 1

Let's try with this tool to clean-up any leftovers from Java software.

Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it back when you reply.
  
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\ProgramData\Sun
  C:\Users\[WindowsAccountName]/AppData/LocalLow/Sun/Java

Step 2

Please download and install the latest version of Java from:
http://java.com


Post the log file from JavaRa and let me know how are things now.

[Corza92]

Hi Barbarian,

I tried what you suggested, when the log was meant to appear though, it came up with the error message "Cannot find JavaRa.log file. Do you want to create a new file?"
Whichever button I press, it opens up Notepad with no text in the file.

So after I tried that, I searched for the Java folders you listed, deleted the ones I could find.

Should I try download Java again?

[Corza92]

Tried re-downloading Java, still same error message showing up :\

[Barbarian]

Maybe I found something useful for you, Corza92. Please check this out:
http://forums.whatth...ndpost&p=572001