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XP Internet Security 2012 Internet lost

Started by RonthisTW , Dec 20 2011 03:51 PM

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#1
RonthisTW

Posted 20 December 2011 - 03:51 PM

New Member

Member
1 posts

Hi everyone, recently I got the virus known as "XP Internet security 2012". I tried many things to get rid of it, and I eventually did. But as soon as I removed it my Internet stopped working. I've tried everything from renewing my ip adress, disabling by firewall, and a lot more things. All the other computers in the house are working just fine on the Internet. Something else I found strange is that whenever I try and repair my ip, it says there was the following problem: problem retreiving DNS. I've checked over and over, and my DNS was just fine. Can someone help?

If it males any difference, I am using Windows XP. My antivirus is Avast! Antivirus, my firewall is COMODO Firewall, and I also use Malware Bytes.

#2
RKinner

Posted 25 December 2011 - 12:33 AM

Malware Expert

Expert
24,425 posts

Start, Run, cmd, ok. Type with an Enter after each line:

net  start  dhcp

sc  query  afd

sc  query  tcpip


sc  query  netbt

The first one should say: The requested service has already been started.

The others should say some similar to:

SERVICE_NAME: afd
        TYPE               : 1  KERNEL_DRIVER
        STATE              : 4  RUNNING                                       <===This should say Running
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

Ron