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Cannot connect to internet after Microsoft Essential Cleanup


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#31
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,800 posts
  • MVP
Copy the text between the lines of stars by highlighting and Ctrl + c.

******************************************

Killall::

DirLook::
C:\Program Files\Common
%user%\library

Driver::
cerc6
MpKsl06b810b7
MpKsl1ac66141
MpKsl2bffa4f3
MpKsl3dd639ab
MpKsl3ee6b27e
MpKsl42c55817
MpKsl4f969476
MpKsl53b0eed7
MpKsl5ba1b3be
MpKsl63898193
MpKsl76c2176a
MpKsl8773eb8e
MpKsl935305f2
MpKsl9597717e
MpKslb4ee7440
MpKslbf532416
MpKsldb37e6d8
MpKsle513fdeb
MpKsle6f6e2b0
MpKsleb177773
MpKslf433ae2d
MpKslfde536e0
LMIInfo

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
******************************************

Now open notepad (Start, Run, notepad, OK) and Ctrl + V to paste the text into Notepad. Make sure you got it all then File, SAVE AS, (to your Desktop), CFScript , OK. Close notepad. (Overwrite the old one if it's still there.) You should see a file CFScript.txt on your desktop.

Pause your anti-virus.

Drag CFScript.txt over to Combofix and let go Combofix should start on its own.

Post the new log.

MSSE is not working right.


Download and Save the free Avast installer.
http://www.avast.com...ivirus-download

Uninstall Microsoft Security Essentials (if it is still installed)

Reboot

Install Avast. (Register when it asks you - they will try to talk you in to buying the full product but the free version is what we want.)
Once you have it installed and it has updated:

Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It may take hours.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. How many did it find?

Ron
  • 0

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#32
RUSTslash

RUSTslash

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  • Topic Starter
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  • 19 posts
Good morning Ron,

As requested:

Custom Combo Fix Log



ComboFix 11-12-27.01 - Administrator 12/27/2011 23:44:56.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3068.2760 [GMT -6:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\cfscript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_LMIINFO
-------\Legacy_MPKSL06B810B7
-------\Legacy_MPKSL1AC66141
-------\Legacy_MPKSL2BFFA4F3
-------\Legacy_MPKSL3DD639AB
-------\Legacy_MPKSL3EE6B27E
-------\Legacy_MPKSL42C55817
-------\Legacy_MPKSL4F969476
-------\Legacy_MPKSL53B0EED7
-------\Legacy_MPKSL5BA1B3BE
-------\Legacy_MPKSL63898193
-------\Legacy_MPKSL76C2176A
-------\Legacy_MPKSL8773EB8E
-------\Legacy_MPKSL935305F2
-------\Legacy_MPKSL9597717E
-------\Legacy_MPKSLB4EE7440
-------\Legacy_MPKSLBF532416
-------\Legacy_MPKSLDB37E6D8
-------\Legacy_MPKSLE513FDEB
-------\Legacy_MPKSLE6F6E2B0
-------\Legacy_MPKSLEB177773
-------\Legacy_MPKSLF433AE2D
-------\Legacy_MPKSLFDE536E0
-------\Service_cerc6
-------\Service_LMIInfo
-------\Service_MpKsl06b810b7
-------\Service_MpKsl1ac66141
-------\Service_MpKsl2bffa4f3
-------\Service_MpKsl3dd639ab
-------\Service_MpKsl3ee6b27e
-------\Service_MpKsl42c55817
-------\Service_MpKsl4f969476
-------\Service_MpKsl53b0eed7
-------\Service_MpKsl5ba1b3be
-------\Service_MpKsl63898193
-------\Service_MpKsl76c2176a
-------\Service_MpKsl8773eb8e
-------\Service_MpKsl935305f2
-------\Service_MpKsl9597717e
-------\Service_MpKslb4ee7440
-------\Service_MpKslbf532416
-------\Service_MpKsldb37e6d8
-------\Service_MpKsle513fdeb
-------\Service_MpKsle6f6e2b0
-------\Service_MpKsleb177773
-------\Service_MpKslf433ae2d
-------\Service_MpKslfde536e0
.
.
((((((((((((((((((((((((( Files Created from 2011-11-28 to 2011-12-28 )))))))))))))))))))))))))))))))
.
.
2011-12-27 15:33 . 2011-12-27 15:33 -------- d-----w- C:\_OTL
2011-12-26 20:50 . 2011-08-31 23:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-26 20:26 . 2008-04-14 07:00 162816 -c--a-w- c:\windows\system32\dllcache\netbt.sys
2011-12-26 20:26 . 2008-04-14 07:00 162816 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-12-23 15:25 . 2011-12-23 15:25 21419 ----a-w- c:\windows\system32\drivers\AegisP.sys
2011-12-23 15:24 . 2011-12-23 15:24 -------- d-----w- c:\program files\Belkin
2011-12-19 20:49 . 2011-12-19 20:49 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Sun
2011-12-19 19:21 . 2011-12-19 19:21 -------- d-----w- c:\windows\system32\wbem\Repository
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-27 15:40 . 2011-05-18 03:41 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-16 14:15 . 2011-09-26 00:27 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
---- Directory of %user%\library ----
.
.
---- Directory of c:\program files\Common ----
.
.
.
((((((((((((((((((((((((((((( [email protected]_20.28.01 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-12-28 05:52 . 2011-12-28 05:52 16384 c:\windows\temp\Perflib_Perfdata_74c.dat
+ 2011-11-23 22:50 . 2011-12-27 15:40 247968 c:\windows\system32\Macromed\Flash\FlashUtil11e_Plugin.exe
- 2011-11-23 22:50 . 2011-11-23 22:50 247968 c:\windows\system32\Macromed\Flash\FlashUtil11e_Plugin.exe
+ 2011-01-28 02:43 . 2011-12-27 15:40 8527008 c:\windows\system32\Macromed\Flash\NPSWF32.dll
- 2011-01-28 02:43 . 2011-11-23 22:50 8527008 c:\windows\system32\Macromed\Flash\NPSWF32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files\Steam\Steam.exe" [2011-10-01 1242448]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-03-26 458865]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2011-01-08 111208]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2011-01-08 13880424]
"nwiz"="c:\program files\NVIDIA Corporation\nView\nwiz.exe" [2010-11-04 1753192]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-01-10 1230704]
"DivX Download Manager"="c:\program files\DivX\DivX Plus Web Player\DDmService.exe" [2010-12-08 63360]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2010-08-30 979328]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Belkin F5D8053 N Wireless USB Adapter Utility.lnk - c:\program files\Belkin\F5D8053\Belkinwcui.exe [2007-9-17 1732608]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=
"c:\\Program Files\\Electronic Arts\\BioWare\\Star Wars - The Old Republic\\launcher.exe"=
.
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [12/19/2011 1:31 PM 366152]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [4/7/2010 4:06 PM 241880]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/26/2011 2:50 PM 22216]
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1177238915-1957994488-1606980848-500Core.job
- c:\documents and settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-12-13 20:54]
.
2011-12-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1177238915-1957994488-1606980848-500UA.job
- c:\documents and settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-12-13 20:54]
.
.
------- Supplementary Scan -------
.
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\wm26d1rp.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3007394&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - WhiteSmoke Bar Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://zinkwink.com/?tmp=redir_bho_bing&prt=corsairzwbho&keywords=
FF - user.js: keyword.URL - hxxp://zinkwink.com/?tmp=redir_bho_bing&prt=corsairzwbho&keywords=
FF - user.js: keyword.enabled - 1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-27 23:52
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1177238915-1957994488-1606980848-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,6f,bf,48,94,86,3c,0d,4d,9e,35,0c,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3c,96,36,0b,ba,90,a5,4c,88,a7,f6,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,6f,bf,48,94,86,3c,0d,4d,9e,35,0c,\
.
[HKEY_USERS\S-1-5-21-1177238915-1957994488-1606980848-500\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:56,9f,58,1f,ae,42,c6,cf,9d,d5,3b,23,e3,c7,29,03,52,ea,4e,2a,22,f9,3a,
45,a4,73,fd,9e,5e,7d,49,fe,2c,2d,76,ca,47,5a,79,96,f8,73,1c,94,33,bf,f3,7d,\
"??"=hex:2a,6f,c1,59,11,da,5e,27,00,47,ac,c1,e7,b6,39,d0
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,6f,bf,48,94,86,3c,0d,4d,9e,35,0c,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,6f,bf,48,94,86,3c,0d,4d,9e,35,0c,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(864)
c:\windows\system32\LMIRfsClientNP.dll
.
- - - - - - - > 'explorer.exe'(3320)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre7\bin\jqs.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\rundll32.exe
.
**************************************************************************
.
Completion time: 2011-12-27 23:55:06 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-28 05:55
ComboFix2.txt 2011-12-27 16:01
ComboFix3.txt 2011-12-26 20:32
ComboFix4.txt 2011-12-19 21:25
.
Pre-Run: 6,131,109,888 bytes free
Post-Run: 6,095,237,120 bytes free
.
- - End Of File - - BBF52DBED75FE3F9DC9DAE00B92DED25

Avast Results


Avast found 7 threats. All attached to Java.

Here's an example if you'd like (not sure if there's a way to post the log):
File name:
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Java\Deployment\cache\6.0\36\70190024-4c505639|>notana.class
Status:
Threat: Java:CVE-2011-3544-AH [Expl]
  • 0

#33
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,800 posts
  • MVP
That's the Java Cache. I told OTL to clear it several posts ago but I guess it didn't work.

Clear the Java Cache by following the instructions on
http://www.java.com/...lugin_cache.xml

Otherwise your combofix log looks pretty clean.

Let's look for damage:

Start, Run, eventvwr.msc, OK to bring up the Event Viewer. Right click on System and Clear All Events, No (we don't want to save the old log), OK. Repeat for Application. Reboot.

1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Double-click VEW.exe
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Ron
  • 0

#34
RUSTslash

RUSTslash

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Good morning Ron,

My apologies for the delayed response. Thank you for your patience.

Here are the results from the VEW log:


Vino's Event Viewer v01c run on Windows XP in English
Report run at 02/01/2012 9:39:28 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/01/2012 9:36:40 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: NetBT

Log: 'System' Date/Time: 02/01/2012 9:36:38 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The avast! Antivirus service hung on starting.

Log: 'System' Date/Time: 02/01/2012 9:36:38 AM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 02/01/2012 9:36:38 AM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 02/01/2012 9:11:05 AM
Type: error Category: 6
Event: 16 Source: Windows Update Agent
Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

Log: 'System' Date/Time: 02/01/2012 7:25:34 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: NetBT

Log: 'System' Date/Time: 02/01/2012 7:25:32 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The avast! Antivirus service hung on starting.

Log: 'System' Date/Time: 02/01/2012 7:25:32 AM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 02/01/2012 7:25:32 AM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 01/01/2012 3:26:02 PM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: NetBT

Log: 'System' Date/Time: 01/01/2012 3:26:01 PM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The avast! Antivirus service hung on starting.

Log: 'System' Date/Time: 01/01/2012 3:26:01 PM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 01/01/2012 3:26:01 PM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 31/12/2011 9:53:56 PM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: NetBT

Log: 'System' Date/Time: 31/12/2011 9:53:55 PM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The avast! Antivirus service hung on starting.

Log: 'System' Date/Time: 31/12/2011 9:53:55 PM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 31/12/2011 9:53:55 PM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 31/12/2011 9:43:57 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: NetBT

Log: 'System' Date/Time: 31/12/2011 9:43:56 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The avast! Antivirus service hung on starting.

Log: 'System' Date/Time: 31/12/2011 9:43:56 AM
Type: error Category: 0
Event: 7001 Source: Service Control Manager
The TCP/IP NetBIOS Helper service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/01/2012 7:33:57 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001CDF924468. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 30/12/2011 11:57:31 PM
Type: warning Category: 0
Event: 36 Source: W32Time
The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

Log: 'System' Date/Time: 28/12/2011 10:03:55 PM
Type: warning Category: 0
Event: 36 Source: W32Time
The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

Log: 'System' Date/Time: 28/12/2011 7:09:45 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001CDF924468. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 28/12/2011 7:09:45 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001CDF924468. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
  • 0

#35
RKinner

RKinner

    Malware Expert

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  • MVP
I'm on a trip right now so expect delays from this side too.

Looks like it ate a critical driver.

Download and Save the attached files. Right click on each and Extract All. Find the netbt.reg file and right click on it and MERGE. Find the legacy_netbt.reg file and MERGE.

If you get an error in either case let me know. Otherwise

Start, Run, eventvwr.msc, OK to bring up the Event Viewer. Right click on System and Clear All Events, No (we don't want to save the old log), OK. Repeat for Application.

Reboot.

2. Double-click VEW.exe
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Ron
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