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desperately help needed for yet another ALUREON.H virus


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#31
RKinner

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We need to clean up System Restore.

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Run OTL. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

You can uninstall or delete any tools we had you download and their logs. (Keep aswMBR for now).
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

OTL has a cleanup tab so if you run it again and select cleanup it will remove itself and its backup files.

To hide hidden files again (If you do not run OTL cleanup):

XP

# Close all programs so that you are at your desktop.
# Double-click on the My Computer icon.
# Select the Tools menu and click Folder Options.
# After the new window appears select the View tab.
# Uncheck the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and shutdown My Computer.

You probably do not have the latest Java (Java™ 6 Update 29 or 7 update 1). Get the latest at:
http://www.java.com/en/

Save it to your PC then close all browsers and install it. Note on Java and Firefox. For some reason Java does not remove old consoles from Firefox. Any time you update Java you should do Firefox, Add-ons, Extensions and disable any old Java Consoles

They will look like: Java Console 6.xx. The xx corresponds to the update number. When they switch to 7 update 0 then it will be Java Console 7.

Multiple Java Consoles will slow down the Firefox boot. After any change to Firefox or its extension you should run Speedyfox. (Mentioned later.)



Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. You can right click on the updatechecker icon (looks like a downward green arrowhead) and select Settings and tell it no betas. If you don't use MSN Messenger I would not upgdate it. MS installs a bunch of stuff when you do. You can tell the program to not show you that update.)
If you use Firefox or Chome then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: Adhttp://simple-adblock.com/

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . Click on Speedup my Firefox. When it finishes click on Exit.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.


Other than the two suspicious files that aswMBR is complaining about I don't see any problems. The one file is part of DirectX so if you download the latest version of DirectX for your system that might replace it. http://www.microsoft...ails.aspx?id=35

The other part is a Windows file. I expect it will be replaced with SP3 which you desperately need to install.

Running SP2 you will get a lot more of these infections.

If this is an AMD CPU then you need to get KB953356:
http://www.microsoft...ang=en&id=23751
and install it first.


You should be offered the SP3 update from MS Updates but if not you can get it from:

http://technet.micro...indows/bb794714

Once you have SP3 then run aswMBR and see if the Suspicious files are still there.
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#32
Ali Butt

Ali Butt

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i try to install the directx from the link that you provided, in the insatllation it says that my system have an newer or equivalent directx already. how about that?
and before installing windowsxp sp3, i want to know if my data on my system will be safe or i have to store it on other computer.actually that is the hard part to transfer the data from my computer to other.
just tell me that i can safely install the sp3 without removing or loosing my data from my computer??????
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#33
RKinner

RKinner

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I have done a lot of SP3 upgrades and never had a problem but the official line from Microsoft is that you should back up your data before upgrading.

It is wise to back up your data anyway because a hard drive is a moving part and it will eventually fail - possibly without any warning.
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