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Unbootable Computer


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#1
David.Willis1239

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Alright, so I had malware removed from this computer a few months ago using Norton Security, then it wouldn't boot, so i restored it, and everything was fine. Now, i moved to a new house, and it booted fine. I downloaded Skyrim after getting it for Christmas, rebooted it after 2 days, and, to my luck, it wont boot. it freezes in the screen where you have those 4 magical colors coming together, then restarts and sends me to startup repair, where startup repair decides that everything is fine and cant find a problem, and i get this problem signature (copied from looking at the unbootable computer to this one where im posting this now)

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200368
Problem Signature 05: AutoFailover
Problem Signature 06: 11
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


Any ideas, anyone? i don't want to system restore, because im afraid i might lose the Skyrim files that i've gotten so far >.< ... The place where it would send me for the system restore would be right before i started playing when i downloaded DirectX, which i downloaded after it prompted me to on Steam.

PLEASE HELP!
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#2
David.Willis1239

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Update: i forgot to post on the original, my computer was popping up with a small window, telling me to either restart windows now or restart later, which i would click restart later on. That update may have done something...
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#3
David.Willis1239

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Quick note on the situation: i system restored anyways, and it didnt fix it. i system restored even farther back, didnt fix it. So i tried to set it back to factory defaults while holding all personal files and data, and it decided to get stuck while 14% of the way through the fix (after copying files, which all seemed to start with "IMAGE") and all it told me was "please wait a moment....."

nothing is working, please help me
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#4
happyrock

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run chkdsk /r
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#5
David.Willis1239

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thanks for the reply, i will try that in a moment and get back to you
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#6
David.Willis1239

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okay, so i woke up this morning and i tried to run the factory restore again, (the type where it will make a backup for all personal data and files) and it got stuck. AGAIN. so, i hard shut down, thinking it was the only way the [bleep] computer was going to do anything. now, im stuck in a loop of startup repair thinking that it fixed the computer, it restarting, and loading startup repair again.

am i just (bleep)ing things up even worse at this point?
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#7
David.Willis1239

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okay, the loop decided to stop, heres what i get when i type "chkdsk /r" into command prompt-
the type of the file system is NTFS
Cannot lock current drive
Windows cannot run disk checking on this volume because it is write protected.


heres what i get when i run "chkdsk"
The type of the file system is NTFS
The volume is in use by another process. chkdsk
might report errors when no corruption is present.
Volume label is Boot.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

ChkDSK is verifying files (stage 1 of 3)...
29 file records processed
File verification completed
0 large file records processed
0 bad file records processed
0 EA records processed
0 reparse records processed
CHKDSK is verifying indexes (stage 2 of 3)...
43 index entries processed
Index verification completed
0 unindexed files scanned
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
29 file SDs/SIDs processed
Security descriptor verification completed.
7 data files processed
Windows has checked the file system and found no problems.

3086 KB total disk space.
4 KB in 9 indexes.
0 KB in bad sectors
2485 KB in use by the system
2048 KB occupied by the log file
597 KB available on disk

512 bytes in each allocation unit.
6173 total allocation units on disk
1195 allocation units available on disk
Failed to transfer logged messages to the event log with status 50.
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#8
David.Willis1239

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heads up, i decided to run chkdsk in my D: folder instead, and im getting a warning:

Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first. ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
would you like to force a dismount on this volume? (Y/N)?

what do i do?
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#9
David.Willis1239

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heads up, going to work on a project, i dont know when i will be back, might be a few hours to many hours. be back this evening!
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