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Spyware or Malware? Settings altered. Unresponsive programs. [Solved]


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#31
catmitt

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I tried my original online fix again
http://waywood.wordp...-in-windows-xp/
Which needed doing again after the system restore.
It worked again today (not last night, i had a tired head after 2 days attached to the computer lol)

Fingers crossed now all ok, all very enlightening and i have learned a lot.
Yes it shold be safe now to remove your tools.

Many thanks again, and with your patience.

catmitt x
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#32
Essexboy

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No problem it was an interesting outing for me :)

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#33
catmitt

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Hey thats great for all the info. I will do so. I do like to tidy up, but i only know so much. I am self employed and work from the computer, and i also like to explore. The 'bugs' get worse each time. I still dont know what happened this time.

I only upgraded to this laptop last month from my ailing 8 year old desktop, and apart from moving everything over myself (with a little online help) i have not had time to have a proper look around yet.

My new 'geek' friend has also found it interesting following your posts.

catmitt x
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#34
Essexboy

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Be carefull when you poke around though, especially in the registry... Get into the habit of creating a restore point before you play.

It is always nice to have a fallback option if it goes pear shaped on you :lol:
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#35
catmitt

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Hi you have kept me busy!

I havent done the last part yet. Tomorrow x
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#36
catmitt

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Hi, i am running free AVG. Is that ok to run that and Malwarebytes together? What would you run along with Malwarebytes?

Also i have uninstalled all Javas, but am unsure which exact one to install from the given link... http://www.oracle.co...oads/index.html
It has to be Java SE Runtime Environment (JRE) but there were too many options. Do you have a link to the right one, and should i update after?

catmitt
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#37
Essexboy

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Here you go try this one

And yes MBAM is compatible with AVG
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#38
catmitt

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Ok all done, backup pending.
Cheers and Happy New Year !!
catmitt x
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#39
Essexboy

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Enjoy, and a happy new year to you :cool:
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#40
catmitt

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:thumbsup:
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#41
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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