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TDSSKILLER wont open on windows vista [Solved]


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#16
Essexboy

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I will be going offline shortly - once you have deleted the bad partition and returend to normal windows could you do the following

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

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  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
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#17
rebekah_89

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Okay I burned everything but when I put the Gparted disk in this doesn't pop up. It just takes me to a window with a bunch of files. Same thing with the Windows Vista Repair disk.

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Edited by rebekah_89, 30 December 2011 - 05:33 PM.

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#18
Essexboy

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You need to boot from the cd.. To do this insert the cd in the drive and reboot the computer.
You should then get a black screen with the following text :
Press any key to boot from CD
Press a key and then the CD will start the boot sequence

If you do not then you need to reset the BIOS so that the CDROM is first boot device
Note : If you do not know how to set your computer to boot from CD follow the steps here
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#19
rebekah_89

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okay well i changed it to boot from the cdrom. Then i press any key like you said, it takes me to a black screen with writing the says 'Boot from CD: No boot device available, press ENTER key to retry.' I almost feel like nothing is going to work. LOL But I do appreciate all the help.
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#20
Essexboy

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Which disc did you have in the drive at the time ?
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#21
rebekah_89

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the Gparted one
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#22
Essexboy

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Could you try the recovery disc one and see if it detects that
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#23
rebekah_89

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For the recovery disk it just says Boot from CD and a "-" keeps blinking
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#24
Essexboy

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OK I wonder if this is a new twist and they are stopping the cd drive

Do you have a USB stick ?

As we can load Gparted onto a bootable USB

Download Tuxboot on your MS Windows computer.
From Windows, run the Tuxboot program and follow the instructions in the GUI to install GParted Live on your USB flash drive.
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#25
rebekah_89

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this is probably a dumb question but what is the MS Windows computer
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#26
Essexboy

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It is the infected computer... No question is dumb - trust me :)
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#27
rebekah_89

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Okay I tried it but its just a blank screen with a "-" flashing.
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#28
Essexboy

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As none of the tools appear to be working I will read up on doing a manual change to the partition table - bear with me please
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#29
Essexboy

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Rebekah could you possibly burn Gparted and the recovery console using a different computer ? As it may be the burning process that the malware is interfering with
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#30
rebekah_89

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Okay I will try that.
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