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Problems after reinstallation


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#16
rshaffer61

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system summary only
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#17
jan_jan64

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OK! so hopefully the screenshot is successfully attached, and here is the system report:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer JAN
Generator Janine
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2011-12-30
Time 15:25


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name JAN
User Name Janine

Motherboard:
CPU Type Intel Pentium III Xeon, 2500 MHz (9.5 x 263)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 3072 MB
BIOS Type Award (05/07/09)

Multimedia:
Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive WDC WD6400AAKS-65A7B2 (596 GB, IDE)
Disk Drive Seagate FreeAgent GoFlex USB Device (465 GB, USB)
Optical Drive HL-DT-ST DVD-RW GSA-H60L
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 610469 MB (607370 MB free)
E: (NTFS) 476937 MB (455356 MB free)
Total Size 1061.9 GB (1037.8 GB free)

Input:
Keyboard HID Keyboard Device
Mouse PS/2 Compatible Mouse

Peripherals:
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

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#18
rshaffer61

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OK on that screenshot if you look on the left it shows Network
Can you click on that and then copy and paste what it says on the right side please.
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#19
jan_jan64

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I have two icons, one called Windows Network and one called PCI/PnP Network.
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#20
rshaffer61

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Copy and paste the info on the right for both please.
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#21
jan_jan64

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Um, there isnt any information.. Please see the screenshots, im not sure if i am looking in the right place >_<

Ive attached the previous screen i described, after clicking on Windows Network and after clicking on PCI/Pnp Network, though i will have to put them in separate posts as the files are too big, and my netbook cant handle some simple copy and pasting into one single file >_>

Sorry for the trouble, i hope its the right info!

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#22
jan_jan64

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windows network

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#23
jan_jan64

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PCI/PnP network

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#24
rshaffer61

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Try this one HERE
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#25
jan_jan64

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Ok - so, i was redirected here: http://www.realtek.c...3&GetDown=false

There were two files for XP so i downloaded both. I ran the one that had the driver installation, and after the setup was complete it said i was to restart and plug in the PCI card to complete the installation, though i have no idea what that is >_< I rebooted but it is still not working. the data in the other downloadable file is all contained in the first file, but i dont know what else i am supposed to do with them :/
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#26
rshaffer61

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OK this is starting to sound more like a defective adapter. Based on the fact the driver is the right one and no error message came up stating no compatible adapter found. I would say the adapter may be the issue.
Is the network built onboard on the motherboard or is it a add on card?
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#27
jan_jan64

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I dont really know enough about the internal workings of my pc to answer that im afraid :/ Can you tell me how i can tell and ill take a look?

In my previous home i was using a wireless adapter so im not sure if the ethernet port was working before my reformatting either..
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#28
rshaffer61

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In my previous home i was using a wireless adapter so im not sure if the ethernet port was working before my reformatting either..


Why are you not using this now or is there a different ISP you are using?


I dont really know enough about the internal workings of my pc to answer that im afraid :/ Can you tell me how i can tell and ill take a look?


On the back of the system is the large network connection up near the speaker, usb and video connections or is it lowe in what looks like a slot?
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#29
jan_jan64

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Its with the speaker and USB ports :thumbsup:

I had to use a wireless connection in my last place because it was a large student house and my room was nowhere near the router so we all shared the wireless connection, but now i live in an apartment and the router is right next to my pc, theres only me and I no longer have the drivers and such for the wireless adapter as they werent mine to begin with :/
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#30
rshaffer61

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OK lets look at the Device Manager again please. This time please expand the Network Adapter entry so I can see what it shows there.
I'm thinking it may be disabled in the bios and that is why we can't get it to install yet.
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