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BSoD - Unmountable Boot Volume


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#1
Gene R

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The laptop is a Toshiba Satellite C655-S5049 - 64 Bit
Windows 7 Home Prem

Owner purchased from a Pawn Shop therefore didn't have any disk with it. He claims he was working in a program 'Virtual DJ' setting up a show and it 'turned off'. When he restarted it went through a couple of the 1st screens then blue screened.

I powered it up and it shortly blue screened with the following stop code: 0x000000EU - Unmounable Boot Volume.

Naturally, I Googled the stop code and the recommendation is to boot to safe mode, goto Command Prompt and run CHKDSK /R. When booting to safe mode it blue screens also.

I've slaved it into another machine but it will not display the contents of the drive. When I goto cmd prompt I can not get the drive to display. I was going to try to do a chkdsk of the slaved drive.

I've located the 'restore disk' on the Toshiba site and the ower is going to order them....

Anything I can do at this time????

Thanks....
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#2
Gene R

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I powered it up and it shortly blue screened with the following stop code: 0x000000EU - Unmounable Boot Volume

The stop code should read: 0x000000ED not EU..

Sorry for the typo...
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#3
Digerati

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I would still run chkdsk /r on the drive. If that drive is failing the restore disks from Toshiba may not succeed, and if it is successful, may not be for long.
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#4
Gene R

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Okay, should I boot just to dos and then run chkdsk /r or just re-format the drive?
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#5
Digerati

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If you are going to reformat, you don't need to run chkdsk. Just make sure you do a full format and not a quick format.
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#6
Gene R

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Okay, this drive is shot! So, let's close this thread.

Thanks for your assistance.....
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#7
Digerati

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Well, it happens - and eventually will happen with every HD. Thanks for the followup. Closing thread as requested.
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