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Norton System Works

Started by LynnMOT , Aug 22 2004 08:23 PM

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#1
LynnMOT

Posted 22 August 2004 - 08:23 PM

New Member

Member
2 posts

When I tried to install Norton System Works on my computer, I followed all of the prompts and instructions. The old antivirus program was supposedly uninstalled in the process. I then installed Norton System Works on my computer. When I restarted my computer it gives me a warning saying that before I can install Norton System Works (which I thought I had done already) I need to uninstall the previous antivirus software (which I thought I had also done already). The computer then starts this loop of shutting down and restarting over and over again with the same warning message. I have tried to remove the all antivirus programs but the computer shuts down and restarts before I get a chance to finish. What did I do wrong and how can I fix this problem?

#2
Hemal

Posted 22 August 2004 - 08:24 PM

Founding Fart

Technician
1,470 posts

have you tried a system restore? restore your computer to an earlier point just before you installed norton, then remove the old program that you have and put on norton after

CAUTION: all data enetered in after the system restore point will be lost