Windows 7 HP Presario CQ57 Notebook x64
Ran OTL, No Disk in Drive?
Posted 01 January 2012 - 09:36 PM
Windows 7 HP Presario CQ57 Notebook x64
Posted 02 January 2012 - 07:05 AM
If so you have posted in the wrong forum for assistance with infections. If not then we can continue here since we do not use the OTL logs in this forum here.
Running slow is not really always because of a infection.
Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.
Posted 03 January 2012 - 07:24 AM
I can't seem to upload file, not sure what Im doing wrong?
Edited by NoobMel, 03 January 2012 - 07:45 AM.
Posted 03 January 2012 - 07:38 AM
Without seeing that log it is hard to tell what is running in the background you may not know is there.
I am not discounting the possibility of a hidden infection but from a Tech point of view this looks more like a lot of Autoruns in the background.
I can give you the instructions for starting a Malware topic but that would mean my assistance would have to stop till you finished with the Malware Techs. The decision is yours which direction you would like to pursue first and I will supply whatever assistance I can either way.
Posted 03 January 2012 - 08:08 AM
Edited by NoobMel, 03 January 2012 - 08:24 AM.
Posted 03 January 2012 - 08:59 AM
Posted 03 January 2012 - 09:18 AM
Posted 03 January 2012 - 09:35 AM
+ "Adobe ARM"
+ "Adobe Reader Speed Launcher"
When done restart computer and then:
Download TFC by OldTimer to your desktop
- Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
- It will close all programs when run, so make sure you have saved all your work before you begin.
- Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
- Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
Posted 03 January 2012 - 11:08 PM
Edited by NoobMel, 03 January 2012 - 11:08 PM.
Posted 04 January 2012 - 05:59 AM
Posted 22 January 2012 - 10:38 AM
It has been 19 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
Posted 28 January 2012 - 07:57 AM
Posted 28 January 2012 - 09:42 AM
Posted 28 January 2012 - 12:36 PM
Posted 28 January 2012 - 12:48 PM
Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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