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no internet connection - Diagnostic Policy Service when trying to star


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#1
the charlatan

the charlatan

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Hello, thanks very much for supplying this help, even the hope it gives is worth loads. ok, i am running a Toshiba laptop (says Satellite and Harman/kardon on the keypad area too) using windows vista home basic. i believe i left the machine on but in sleep mode and was caught by snow in the mountains and could not return home for three days. when i start to use the machine again it is painfully slow and is not connected to the internet (use wifi) and reports 'Connection status: unknown The dependency service or group failed to start.' so i tried to find a network to connect to and was given 'Windows cannot find any networks.' i go to diagnose whz windows cannot find any networks and a window (windows network diagnostics) appears saying 'Network Diagnostics cannot run because the diagnostics Policy service is not running'. i go into Services and note that Diagnostics Policy Service is still set to 'startup type Automatic' but it is not running so I click on/highlight it and then click on the Start Service green arrow at the top of the window. the Service control window opens saying that it is attempting to start the following service on the local computer etc, at this point i am given the error message; Windows could not start the Diagnostic Policy Service on local computer Error 5: Access is denied.

having looked around i found this site and after reading and searching it appeared that i needed to make a seperate log/entry. i downloade the OTL scan tool and the results are posted below as well as attached in a Notepad doc. please note that i am using another computer to communicate with you. many thanks for looking at this, i would be fascinated to know what you look for in a case of this nature and i believe i will indeed sign up for your malware fighting/cleaning course - once my machine is back up and running, thanks again,

The Charlatan.


OTL logfile created on: 1/2/2012 5:07:43 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\admin\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.99 Gb Total Physical Memory | 2.26 Gb Available Physical Memory | 75.47% Memory free
6.18 Gb Paging File | 5.57 Gb Available in Paging File | 90.15% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 448.62 Gb Total Space | 403.48 Gb Free Space | 89.94% Space Free | Partition Type: NTFS

Computer Name: USER-PC | User Name: admin | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/01/02 16:56:12 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\admin\Desktop\OTL.exe
PRC - [2011/09/06 22:45:30 | 003,722,416 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2011/09/06 22:45:28 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2011/07/27 12:06:44 | 000,267,488 | ---- | M] () -- C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe
PRC - [2009/04/11 14:18:35 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/16 19:26:02 | 000,724,992 | ---- | M] (TOSHIBA Corporation.) -- C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe
PRC - [2008/07/30 18:02:08 | 000,667,648 | ---- | M] (TOSHIBA Corporation.) -- C:\Program Files\Toshiba\HDMICtrlMan\HCMSoundChanger.exe
PRC - [2008/01/21 03:33:00 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe


========== Modules (No Company Name) ==========

MOD - [2011/05/22 18:21:36 | 000,093,696 | ---- | M] () -- C:\Program Files\FileZilla FTP Client\fzshellext.dll
MOD - [2010/09/23 06:12:20 | 000,016,832 | ---- | M] () -- C:\Program Files\Adobe\Reader 9.0\Reader\ViewerPS.dll


========== Win32 Services (SafeList) ==========

SRV - [2011/09/06 22:45:28 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2011/07/27 12:06:44 | 000,267,488 | ---- | M] () [Auto | Running] -- C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe -- (Updater Service for StartNow Toolbar)
SRV - [2008/02/12 18:05:42 | 004,538,368 | ---- | M] () [Auto | Stopped] -- C:\Program Files\Business Objects\MySQL5\bin\mysqld-nt.exe -- (BOE120MySQL)
SRV - [2008/02/12 16:56:20 | 000,053,248 | ---- | M] (Apache Software Foundation) [Auto | Stopped] -- C:\Program Files\Business Objects\Tomcat55\bin\tomcat5.exe -- (BOE120Tomcat)
SRV - [2008/02/12 16:56:20 | 000,053,248 | ---- | M] (Apache Software Foundation) [Auto | Stopped] -- C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\sia.exe -- (BOE120SIAUSERPC) Server Intelligence Agent (USERPC)
SRV - [2008/01/21 03:33:00 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - [2011/09/06 22:38:05 | 000,442,200 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2011/09/06 22:37:53 | 000,320,856 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2011/09/06 22:36:38 | 000,034,392 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (aswRdr)
DRV - [2011/09/06 22:36:36 | 000,052,568 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2011/09/06 22:36:26 | 000,054,616 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2011/09/06 22:36:12 | 000,020,568 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2009/06/01 14:58:52 | 000,009,728 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tosrfec.sys -- (tosrfec)
DRV - [2009/05/06 00:45:06 | 004,172,288 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (atikmdag)
DRV - [2008/11/17 23:40:22 | 003,668,480 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw5v32.sys -- (NETw5v32) Intel®
DRV - [2008/07/23 19:57:54 | 000,008,192 | ---- | M] (TOSHIBA) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\QIOMem.sys -- (QIOMem)
DRV - [2008/07/23 19:50:48 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/12/17 19:45:20 | 000,018,432 | ---- | M] (Chicony Electronics Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\UVCFTR_S.SYS -- (UVCFTR)
DRV - [2007/11/09 13:00:52 | 000,023,640 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\TVALZ_O.SYS -- (TVALZ)
DRV - [2005/11/14 21:28:00 | 000,034,176 | ---- | M] (O2Micro ) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\o2media.sys -- (O2MDRDR)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://ch.msn.com/default.aspx?rd=1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = F2 33 49 1A 7C 6C CC 01 [binary data]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{8A9386B4-E958-4c4c-ADF4-8F26DB3E4829}: C:\Program Files\PriceGong\2.5.0\FF [2011/09/06 12:09:37 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\12.0.742.100\gcswf32.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Chrome NaCl (Disabled) = C:\Program Files\Google\Chrome\Application\12.0.742.100\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\12.0.742.100\pdf.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: avast! WebRep = C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\6.0.1203_0\

O1 HOSTS File: ([2006/09/18 22:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Shopping Assistant Plugin) - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files\PriceGong\2.5.0\PriceGongIE.dll (PriceGong)
O2 - BHO: (StartNow Toolbar Helper) - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll ()
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (StartNow Toolbar) - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll ()
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Camera Assistant Software] C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe (Chicony)
O4 - HKLM..\Run: [HDMICtrlMan] C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe (TOSHIBA Corporation.)
O4 - HKLM..\Run: [StartNowToolbarHelper] "C:\Program Files\StartNow Toolbar\ToolbarHelper.exe" File not found
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 File not found
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000021 - C:\Program Files\Bonjour\mdnsNSP.dll File not found
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 195.162.165.36 195.162.161.182
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{117D72BC-1965-493B-946B-1C86C5D85146}: DhcpNameServer = 195.162.165.36 195.162.161.182
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C4E91D17-623B-45B5-A8C3-2B6262C4C6FC}: DhcpNameServer = 195.162.165.36 195.162.161.182
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 22:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{0c30588e-166b-11e1-9616-001e68c4cea2}\Shell - "" = AutoRun
O33 - MountPoints2\{0c30588e-166b-11e1-9616-001e68c4cea2}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/01/02 17:01:50 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\admin\Desktop\OTL.exe
[2011/12/10 12:28:11 | 000,000,000 | ---D | C] -- C:\Users\admin\.businessobjects
[2011/12/10 12:05:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tomcat
[2011/12/10 12:05:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BusinessObjects XI 3.0
[2011/12/10 11:14:19 | 000,000,000 | ---D | C] -- C:\Oracle
[2011/12/10 11:01:35 | 000,000,000 | ---D | C] -- C:\BOXI R3 package
[2011/12/03 22:05:35 | 000,000,000 | ---D | C] -- C:\Users\admin\Desktop\Photos for Leo

========== Files - Modified Within 30 Days ==========

[2012/01/02 17:02:14 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/01/02 17:02:13 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/01/02 16:56:12 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\admin\Desktop\OTL.exe
[2012/01/02 15:59:10 | 000,006,096 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/01/02 15:59:10 | 000,006,096 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/01/02 15:59:04 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/01/02 15:59:00 | 3213,754,368 | -HS- | M] () -- C:\hiberfil.sys
[2011/12/28 11:15:00 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2116106576-3442374327-1542343565-1000UA.job
[2011/12/28 11:14:28 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/12/28 11:14:05 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/12/28 11:14:05 | 000,000,852 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2116106576-3442374327-1542343565-1000Core.job
[2011/12/27 17:45:56 | 000,002,401 | ---- | M] () -- C:\Users\admin\Application Data\Microsoft\Internet Explorer\Quick Launch\Skype.lnk
[2011/12/18 23:55:42 | 002,490,368 | ---- | M] () -- C:\Users\admin\Documents\Bird survey1.accdb
[2011/12/18 22:43:16 | 001,286,144 | ---- | M] () -- C:\Users\admin\Documents\Database1.accdb
[2011/12/18 16:45:44 | 001,507,328 | ---- | M] () -- C:\Users\admin\Documents\Database4.accdb
[2011/12/16 12:22:12 | 002,024,014 | ---- | M] () -- C:\Users\admin\Documents\first page of IT CV.rtf
[2011/12/15 07:40:22 | 000,380,424 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2011/12/11 23:43:11 | 000,524,288 | ---- | M] () -- C:\Users\admin\Documents\Database3.accdb
[2011/12/11 20:35:32 | 000,006,656 | ---- | M] () -- C:\Users\admin\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/12/10 12:28:00 | 000,000,000 | ---- | M] () -- C:\Windows\designer.INI
[2011/12/10 12:25:04 | 000,000,968 | ---- | M] () -- C:\Windows\ODBC.INI
[2011/12/10 12:25:03 | 000,000,190 | ---- | M] () -- C:\Windows\ODBCINST.INI
[2011/12/10 10:37:16 | 000,344,064 | ---- | M] () -- C:\Users\admin\Documents\Database2.accdb

========== Files Created - No Company Name ==========

[2011/12/18 16:45:44 | 002,490,368 | ---- | C] () -- C:\Users\admin\Documents\Bird survey1.accdb
[2011/12/18 15:33:35 | 001,507,328 | ---- | C] () -- C:\Users\admin\Documents\Database4.accdb
[2011/12/16 12:22:11 | 002,024,014 | ---- | C] () -- C:\Users\admin\Documents\first page of IT CV.rtf
[2011/12/11 23:38:26 | 000,524,288 | ---- | C] () -- C:\Users\admin\Documents\Database3.accdb
[2011/12/10 12:28:00 | 000,000,000 | ---- | C] () -- C:\Windows\designer.INI
[2011/12/10 12:25:03 | 000,000,190 | ---- | C] () -- C:\Windows\ODBCINST.INI
[2011/12/10 10:49:03 | 000,000,968 | ---- | C] () -- C:\Windows\ODBC.INI
[2011/12/10 10:36:48 | 000,344,064 | ---- | C] () -- C:\Users\admin\Documents\Database2.accdb
[2011/12/10 10:36:13 | 001,286,144 | ---- | C] () -- C:\Users\admin\Documents\Database1.accdb
[2011/11/18 15:18:47 | 000,393,256 | ---- | C] () -- C:\Windows\System32\CNQ2414N.DAT
[2011/11/17 12:01:29 | 000,125,952 | ---- | C] () -- C:\Windows\System32\ZLhp1600.DLL
[2011/10/15 18:07:16 | 000,006,656 | ---- | C] () -- C:\Users\admin\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/08/04 21:10:18 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/03/18 04:21:38 | 000,339,968 | ---- | C] () -- C:\Windows\System32\ZSHP1600.EXE
[2009/05/06 00:45:07 | 000,045,056 | ---- | C] () -- C:\Windows\System32\ATIODCLI.exe
[2009/05/06 00:45:06 | 000,180,720 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2009/05/06 00:45:05 | 003,107,788 | ---- | C] () -- C:\Windows\System32\atiumdva.dat
[2009/05/06 00:45:04 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2009/05/06 00:45:04 | 000,081,920 | ---- | C] () -- C:\Windows\System32\ATIODE.exe
[2009/04/11 14:18:18 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/04/11 14:18:18 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2009/04/11 14:18:15 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2006/11/02 13:53:49 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 13:44:53 | 000,380,424 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 11:33:01 | 000,604,502 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 11:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 11:33:01 | 000,104,170 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 11:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 11:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 09:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 09:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 08:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 08:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat

========== LOP Check ==========

[2011/12/10 12:27:58 | 000,000,000 | ---D | M] -- C:\Users\admin\AppData\Roaming\Business Objects
[2011/11/18 04:04:15 | 000,000,000 | ---D | M] -- C:\Users\admin\AppData\Roaming\DriverCure
[2011/11/18 04:04:15 | 000,000,000 | ---D | M] -- C:\Users\admin\AppData\Roaming\SpeedyPC Software
[2011/11/18 04:27:32 | 000,000,000 | ---D | M] -- C:\Users\admin\AppData\Roaming\WinZip
[2011/12/28 11:24:16 | 000,032,632 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
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#2
myrti

myrti

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Hi,

please run a scan with gmer next:
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3
myrti

myrti

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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