Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Help on Windows 7 Blue Screen which caused by "Tcpip.sys"


  • Please log in to reply

#1
Kelvin Wu

Kelvin Wu

    New Member

  • Member
  • Pip
  • 1 posts
My Thinkpad X201i is running Windows 7 system with Nortel VPN and Lotus Notes. When I connect to VPN and run Notes.exe, the system may meet a blue screen and says: tcpip.exe error. This really drive me mad. Who can help me on this problem? Thanks so much!
  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Hello Kelvin :welcome: :thumbsup: :) ;)


Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow

IF THIS IS A DESKTOP Unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.WHILE YOU HAVE THE RAM AND VIDEO CARD OUT BLOW OUT THE SLOTS THAT THEY PLUG INTO.ALSO BLOW OUT THE HEAT SINK.SEE VIDEO




PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
  • 0

#3
John Lauhoff

John Lauhoff

    Member

  • Member
  • PipPipPip
  • 104 posts
i got a similar issue i got two files causing me problems im posting both please help thnx

I have deleted most of the content, as you are of course being assisted on this matter in the topic you created
http://www.geekstogo...__fromsearch__1

Macboatmaster

Edited by Macboatmaster, 02 May 2012 - 06:32 PM.
For reason shown above.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP