[Sking0]

Hi.
When i start up the pc i randomly get the background come on but no taskbar or icons. I know when this is going to happen because the time for loading is slightly longer.
If i open task manager (control/alt/delete) i can go to 'Users' and click 'Log off' then when i log back on everything is as it should be.
I am running windows XP SP3, amd phenom 9950 quad core processor 2.60 GHz, 4 gig RAM.
I 'think' but not exactly sure, this started after i stopped using zonealarm (paid for) and went to bitdefender with which i had a complete nightmare.
I got my money back for bitdefender and went back to Zonealarm. Been using Zonealarm for years and never had this problem before, i am wondering if there is something
not starting properly in zonealarm and whether i need to re-install it? Only thinking this because of the coincidental timing of the problem with the hassle with bitdefender and re-installing of Zonealarm and this start up problem. Any help will be much appreciated.

[Advertisements]

Hi Sking0,

Have you uninstalled BitDefender with their removal tool?
I ask this question because for most security programs, uninstalling from the Add/Remove Programs is not enough.

If you haven't used their uninstaller, then I suggest you to do so.

You can download the tool from here and make sure look at the instructions too.

[nnoa110]

Hi Sking0,

Have you uninstalled BitDefender with their removal tool?
I ask this question because for most security programs, uninstalling from the Add/Remove Programs is not enough.

If you haven't used their uninstaller, then I suggest you to do so.

You can download the tool from here and make sure look at the instructions too.

[Sking0]

I will try that and let you know. Thanks very much for the info. To be honest i can't remember how i uninstalled it but i will have a look.

(10 minutes later) Downloaded and ran as per instructions but it just kept going through the process then looping, let it loop a few times then gave up.
It ticked all the boxes then just went back to the beginning.

Edited by Sking0, 07 January 2012 - 07:19 AM.

[nnoa110]

You might want to try reinstalling Zone Alarm and see if the problem goes away.

Make sure you uninstall Zone Alarm, then reboot your pc before starting the re-installation process.

[Sking0]

Since i ran the bitdefender uninstaller it hasn't happened (even if it was looping).
Will leave it for now and if i happens again i will reinstall Zonealarm.
Was just trying to avoid that so i didn't have to teach it all over again.
So far so good anyway. Thanks for the advice.

[nnoa110]

You're welcome!