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Can't connect to the internet after switching ISP's!


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#1
Mike408

Mike408

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So recently, my dad switched over from ATT to a small internet company called CopperNet DSL. We bought a brand new Actiontec GT724WGR because our old ATT router didn't seem to be compatible with our new ISP. They told us that a new router would probably fix the problem. Nothing seems to work though, the DSL light will light up on the new router, but it just won't connect to the internet. No matter what I do! The weird thing is that an old D Link DSL modem will work with our desktop on both Operating Systems, but won't work with my PS3 or any other laptop in the house.

I was told to connect to the internet via PPPoE by the coppernet customer support reps, but I've tried this in the Actiontec router config, and directly with my PS3/PC/Laptop and nothing will connect. Is there something wrong with the ISP that won't connect me to the internet? I've seriously tried everything from taking off the phone line filters from the wall. Someone please help me! I haven't had any internet in the house for weeks!
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#2
Mike408

Mike408

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My dad said that it's on CopperNets end. I got the internet light to come onto the router by selecting DHCP Static IP or something and it connects to the internet, but always gives me a DNS error..
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